Operations Analyst

CLEAResult • Remote - Pennsylvania, PA

2d • $55,700 - $83,500 • Hybrid

About The Position

Operations support staff ensure smooth delivery of projects and programs, both internally and externally, while adhering to program, practice, and operations guidelines. Operations support staff roles often encompass multiple areas including; data management, metrics and reporting, team facilitation and coordination, and process definition and improvement. These roles tend to be more internal-facing than client-facing, although people in operations roles will often have direct client, customer, or trade ally communication and contact. Occasional visits to the Philadelphia office.

Requirements

• 5-8 years of relevant industry experience.
• Advanced skills in Power BI development, Microsoft Excel (PivotTables, complex formulas, etc.) and Power Query required.
• Must currently reside in Pennsylvania.
• Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support.
• Successful hires must pass pre-employment checks.

Nice To Haves

• Bachelor’s degree preferred or equivalent work experience.

Responsibilities

• Analyze large, complex datasets to drive operational insights and identify trends, anomalies, and performance drivers using structured analytical methods.
• Design, maintain, and improve new and existing workflows and business processes to increase efficiency.
• Build and maintain automated reports and Power BI dashboards for both internal and external stakeholders, detailing operational scorecards and overall program progress.
• Create automated and robust data transformations by cleaning, reshaping, and combining data sources.
• Assist with recurring and ad-hoc data collection efforts to support internal analysis, audits, and performance tracking.

Benefits

• Medical, Dental, and Vision Insurance
• company-paid health care concierge service
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree