Operations Analyst

Community Health Systems Professional Services Corporation • La Porte, IN

2d

About The Position

The Operations Analyst supports operational and financial performance by
identifying process gaps, analyzing data trends, and collaborating with
stakeholders to improve revenue cycle functions. This role investigates workflow
issues, develops actionable insights, and supports system or process
enhancements to drive efficiency, accuracy, and compliance across departments.

Requirements

• Associate Degree in Business or Finance required
• 3-5 years of experience in hospital revenue cycle, process improvement, or project management required
• Strong knowledge of revenue cycle operations, billing practices, and healthcare reimbursement methodologies.
• Proficient in process improvement tools and project management methodologies.
• Ability to analyze data, identify trends, and present actionable recommendations.
• Strong interpersonal and communication skills to collaborate across clinical, financial, and operational teams.
• Demonstrated ability to manage multiple priorities and drive cross-functional initiatives.
• Proficiency in Microsoft Office Suite, data analysis tools, and healthcare billing systems.

Nice To Haves

• Bachelor's Degree in Business, Finance, Healthcare Administration, or related field preferred

Responsibilities

• Analyzes revenue cycle performance metrics to identify root causes of process inefficiencies and recommend improvements.
• Collaborates with cross-functional teams to implement projects that reduce denials, improve collections, and support overall revenue cycle effectiveness.
• Investigates errors in billing or processing and proposes solutions aligned with system capabilities and business needs.
• Tracks and monitors new and existing service lines, providing reporting and insights to stakeholders.
• Leads or supports projects related to process improvement, standardization, and operational optimization across departments.
• Provides oversight of Industrial Accounts Receivable (AR) billing and collections to ensure timely resolution.
• Applies knowledge of billing policies, procedures, and regulatory guidelines to ensure compliance.
• Develops documentation, workflows, and system specifications to support change initiatives.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Benefits

• health insurance
• 401(k)
• licensure/certification reimbursement
• tuition reimbursement
• student loan assistance for eligible roles

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees