Operations Analyst - Commercial Facilities
About The Position
Spectrum Management, LLC has been serving the Washington, D.C. metropolitan area for over 25 years, providing a comprehensive range of construction management, facilities management, and real estate development services. Spectrum Management is seeking a data-driven and analytical Operations Analyst to support operations across multiple Washington, D.C. locations. This role is responsible for enhancing operational performance through data analysis, reporting, process improvement, and technology optimization in a fast-paced, multi-site environment supporting Spectrum Management and its affiliated entities. Impact of the Role This role directly contributes to improving operational efficiency, enhancing reporting accuracy, and supporting data-driven decision-making across Spectrum Management and its affiliated entities.
Requirements
- Bachelor’s degree required
- 3+ years of experience in operations, data analysis, facilities coordination, or similar role
- Strong data analytics and reporting experience
- Advanced proficiency in Microsoft Excel (formulas, pivot tables, reporting)
- Experience working in a fast-paced, high-volume environment
Nice To Haves
- Current Washington, D.C. Residents.
- Experience with Monday.com, AvidXchange, Salesforce, or similar systems
- Experience supporting facilities, property, or multi-site operations
- Experience working across multiple entities or business units
Responsibilities
- Analyze operational and work order data to identify trends, gaps, and opportunities for improved performance
- Develop, generate, and distribute daily, weekly, and monthly reports, ensuring accuracy and actionable insights
- Own and track key performance indicators (KPIs) related to service delivery, vendor performance, and operational efficiency
- Evaluate workflows and recommend process improvements to streamline operations and reduce inefficiencies
- Manage and optimize work order systems, including task creation, tracking, and closeout across multiple sites
- Administer and enhance operational platforms such as Monday.com, Salesforce, & Monday.com to improve workflow visibility and reporting capabilities
- Partner with leadership to leverage technology and automation to drive productivity and efficiency
- Support the development, implementation, and compliance of Standard Operating Procedures (SOPs)
- Collaborate cross-functionally with operations, facilities, and finance teams to align processes and improve outcomes
- Monitor vendor performance, pricing, and service quality to ensure cost-effective and timely service delivery
- Maintain accurate records related to invoices, contracts, certificates of insurance, and accounts payable processes
- Ensure data integrity across systems and reporting tools
- Communicate insights and recommendations to leadership to support data-driven decision-making
- Support strategic initiatives by identifying opportunities for continuous operational improvement
- Oversee the full lifecycle of work orders, including prioritization, tracking, and closeout, to ensure timely and efficient service delivery across multiple sites
- Manage and analyze preventive maintenance programs to ensure compliance, optimize asset performance, and minimize operational disruptions
- Coordinate dispatching and scheduling activities to align resources, subcontractors, and service requests with operational priorities
- Administer subcontractor lifecycle processes, including procurement, requisitions, onboarding, and compliance with insurance and contractual requirements
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees
