Operations Analyst - FT (Mon thru Fri)

Community Health SystemsCarlsbad, NM
Onsite

About The Position

Seeking a full-time Operations Analyst to support our Accounting department at Carlsbad Medical Center, located at 2430 W Pierce St, Carlsbad, NM. Schedule: Monday through Friday, from 8:00 am - 5:00 pm. We know it's not just about finding a job. It's about finding a place where you are respected, valued, and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.

Requirements

  • Associate Degree in Business or Finance required
  • 3-5 years of experience in hospital revenue cycle, process improvement, or project management required
  • Strong knowledge of revenue cycle operations, billing practices, and healthcare reimbursement methodologies.
  • Proficient in process improvement tools and project management methodologies.
  • Ability to analyze data, identify trends, and present actionable recommendations.
  • Strong interpersonal and communication skills to collaborate across clinical, financial, and operational teams.
  • Demonstrated ability to manage multiple priorities and drive cross-functional initiatives.
  • Proficiency in Microsoft Office Suite, data analysis tools, and healthcare billing systems.

Nice To Haves

  • Bachelor's Degree in Business, Finance, Healthcare Administration, or related field preferred

Responsibilities

  • Analyzes revenue cycle performance metrics to identify root causes of process inefficiencies and recommend improvements.
  • Collaborates with cross-functional teams to implement projects that reduce denials, improve collections, and support overall revenue cycle effectiveness.
  • Investigates errors in billing or processing and proposes solutions aligned with system capabilities and business needs.
  • Tracks and monitors new and existing service lines, providing reporting and insights to stakeholders.
  • Leads or supports projects related to process improvement, standardization, and operational optimization across departments.
  • Provides oversight of Industrial Accounts Receivable (AR) billing and collections to ensure timely resolution.
  • Applies knowledge of billing policies, procedures, and regulatory guidelines to ensure compliance.
  • Develops documentation, workflows, and system specifications to support change initiatives.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.

Benefits

  • Competitive Pay
  • Medical, Dental, Vision, and Life Insurance
  • Generous Paid Time Off (PTO)
  • Extended Illness Bank (EIB)
  • Matching 401(k)
  • Opportunities for Career Advancement
  • Rewards & Recognition Programs
  • Exclusive Discounts and Perks
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