Operations Analyst - US Government Security
About The Position
As an Operations Analyst supporting Palantir's US Government teams, you will be responsible for tracking and stabilizing projects, removing roadblocks, owning operational outcomes, and anticipating needs to allow the team to focus on their core tasks. This role involves a diverse range of responsibilities, from managing classified facilities and vendors to scoping process improvement initiatives. The ideal candidate is a proactive problem-solver who thrives in ambiguity, seeks to resolve friction, and possesses a strong "Get Things Done" mentality. Excellent communication and attention to detail are essential. You will be part of a high-accountability team that values mutual success and continuous improvement through feedback.
Requirements
- A US security clearance at the Secret designation or above.
- Experience in desktop or user support in a fast-paced classified environment.
- Must reside within 60 minutes of the office.
- Ability to travel 10-25%.
Nice To Haves
- An ability to work in fast-paced environment by maximizing organizational efficiency.
- An ability to problem solve while navigating differing viewpoints and ideas, and remaining open to new ideas and potential failures.
- Logical, methodical approach to troubleshooting with a deep commitment to root cause resolution.
- Capacity to learn new skills and technologies to deliver the most effective solutions, and understand, translate, and communicate technical concepts to others.
- Sound judgment, with the ability to recognize inefficiencies and quickly mitigate.
- High level of attention to detail, including maintaining accurate records and diligently tracking project metrics.
- Experience managing COMSEC equipment.
Responsibilities
- Serve as the first-responder for technical and non-technical issues, troubleshooting and resolving challenges with a solutions-first mindset.
- Own and manage all aspects of facility operations, from desk configurations and IT setups to HVAC and COMSEC, coordinating across internal teams and external vendors to keep the environment running at a unified high standard.
- Support the team and project delivery by identifying and reducing bottlenecks, blockers, or friction.
- Craft and implement processes or tools to reduce friction and optimally utilize resources.
- Partner with Palantir stakeholders to spot gaps in process, scope projects / initiatives, and deliver results on-time, on-budget, and at a high-quality bar.
- Leverage the collective knowledge of the team – learn and develop expertise to cover a critical gap or bolster important efforts and projects, internalize feedback, and invest in your personal growth.
Benefits
- Medical, dental, and vision insurance
- Voluntary life insurance
- Basic life, AD&D and disability insurance
- Commuter benefits
- Relocation assistance
- Take what you need paid time off
- 2 weeks paid time off built into the end of each year
- 10 paid holidays throughout the calendar year
- Supportive leave of absence program including time off for military service and medical events
- Paid leave for new parents
- Subsidized back-up care for all parents
- Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation
- Stipend to help with expenses that come with a new child
- 401k plan
- Restricted Stock units
- Sign-on bonus
- Other potential future incentives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
