Operations Analyst - Philadelphia Market

Bank of America • Philadelphia, PA

4d • Onsite

About The Position

This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing.

Requirements

• A minimum of two years recent experience in a BAC financial center, with particular emphasis on operations management
• Must be able to fulfill role requirements without daily managerial oversight
• Has the ability to learn and adapt to new information and technology platforms
• Will follow established processes and guidelines in daily self-directed activities, adhering to all applicable laws and regulations
• Must be able to travel to any financial center within defined market(s); may need to travel to two different financial centers in the course of a single day
• Enthusiastic, highly motivated self-starter with strong work ethic, intense focus and attention to detail
• Must possess strong verbal and written communication skills; including the ability to communicate effectively with partners regarding areas of opportunity identified
• Must be flexible to work weekends and/or extended hours, as needed

Nice To Haves

• Bachelor’s degree or business relevant associate degree such as business management, business administration, or finance
• Experience in the following industries: Consumer banking/financial services, mortgage, or retail

Responsibilities

• Assists with coordination of implementation for products, services, and operational solutions
• Supports the design, documentation, implementation, and monitoring of new products and services
• Provides guidance regarding procedural, technical, and operational changes
• Expands business products knowledge within operations environment
• Builds network by developing relationships with partners and teammates
• Inspects data to identify issues and trends
• Collects and interprets data to validate operational processes

Benefits

• Affordable, competitive and flexible benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree