Operations Analyst

Helix Water District • El Cajon, CA

10d • Onsite

About The Position

HELIX WATER DISTRICT has been delivering clean, reliable water to the communities of East San Diego County for over a century. The work is meaningful; the team is strong and there is always more to do. That is why we are seeking an experienced analytical leader with the skills to turn complex data into decisions, and decisions into measurable results. The Operations Analyst is a supervisory role that carries direct responsibility for leading the Operations Department's customer service and dispatch functions, while serving as the primary analytical resource for the department, reporting directly to the Director of Operations. The team may be small, but the scope of this work is broad and the impact is real. Work products regularly reach the executive level. EXCELLENT SALARY & BENEFITS PACKAGE. At Helix, analytical thinkers do not just support decisions, they drive them. We have built a culture around collaboration, respect and the belief that when talented people are genuinely supported, the results speak for themselves. Our benefits go beyond the basics, offering comprehensive health coverage, professional development programs and wellness initiatives designed to help our team flourish both personally and professionally. Helix is not just a place to work; it's a place to build something.

Requirements

• Ability to build a financial model and present it persuasively to leadership.
• Grant writing experience.
• Track record of leading people.
• Ability to build trust across the organization with field staff, managers and executive leadership.
• Training and experience substantially equivalent to graduation from a four-year college or university with major coursework in operations management, business administration, public administration, finance, economics, data science, information technology management, logistics or a related field.
• A minimum of 4 years of progressively responsible analytical or operational experience encompassing data analysis, program evaluation, budget and/or operational support.
• A related master’s degree can substitute for one year of professional experience.

Nice To Haves

• Certification or formal training in data analytics, asset management, process improvement, or a closely related discipline is highly desirable.
• Certifications in relevant areas may be required over time.

Responsibilities

• Leading the Operations Department's customer service and dispatch functions.
• Serving as the primary analytical resource for the department.
• Collecting data from multiple sources, validating it, interpreting it and presenting it in a way that moves the organization to act.
• Conducting cost-benefit analyses.
• Evaluating contracts and operational models.
• Delivering substantive recommendations to leadership.
• Leading the district's grant writing efforts by identifying and pursuing federal, state, and regional funding opportunities and managing applications from research through submission.
• Revenue development tied to the district's EV charging infrastructure.
• Oversight of Helix's participation in California's Low Carbon Fuel Standard program.
• Owning the asset management function for the Operations Department, serving as the go-to resource for everything from infrastructure and facilities to vehicles and field equipment.
• Ensuring that operational assets are well documented, well planned and well cared for throughout their lifecycle.
• Integrating new technology into operations.
• Implementing AI in a practical operational context.

Benefits

• Competitive Salary: $107,598 - $137,280/annually
• 100% employee premiums paid for all health benefits
• Annual Merit Increases. Full-time employees are eligible for 5% merit increases on an annual basis until they reach the top of their pay range.
• CalPERS membership
• Deferred Compensation. Up to $3,500 matching on 457 plans
• 24 annual days of accrued leave (Increases to 29 after 5 years of service, max 37 annual days of accrued leave)
• Educational Reimbursement of up to $4,000 annually for qualifying coursework after one year of employment
• 12 paid holidays per year including 2 floating holidays
• Comprehensive health coverage
• Professional development programs
• Wellness initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Manager