OPERATIONS ANALYST –
About The Position
The Operations Analyst is a key member of the Finance and Operations ecosystem at Point Reyes Farmstead Cheese Company (PRFC). This role is responsible for maintaining and advancing PRFC’s ERP and related systems. The analyst will collaborate with user groups, functional managers, development teams, and project teams to identify enhancements, improve configuration, and strengthen data integrity across the organization. This position is ideal for someone who thrives in a fast-paced, project-focused environment, enjoys solving complex information challenges, and is passionate about building efficient, reliable systems that support manufacturing operations.
Requirements
- 3–5 years of experience in operations, systems management, business analytics, or a related field
- ERP experience in a manufacturing environment required.
- Knowledge of accounting principles and manufacturing processes.
- Advanced Excel capabilities; data modeling required.
- Proficiency in Windows and Microsoft Office.
- Acute attention to detail and a passion for data.
- Ability to work independently with minimal supervision.
- Strong organizational and time management skills.
- Excellent analytical and problem-solving abilities.
- Exceptional interpersonal, collaboration, and communication skills.
- Ability to maintain confidentiality and uphold business ethics.
- Comfortable in a deadline-driven, project-focused, fast-paced environment.
Nice To Haves
- Bachelor’s degree in business, data science, or related field preferred.
- Background in business administration, project management, or related field beneficial.
- Knowledge of ERP development tools, coding languages, and business processes a plus.
Responsibilities
- Oversee day-to-day management of the ERP system and coordinate with our third-party ERP provider.
- Recommend new features, modules, and configuration improvements for the ERP system.
- Develop and maintain SOPs for business processes.
- Train end users, establish departmental ERP leads, and promote confident, consistent system usage.
- Troubleshoot ERP issues and document best practices.
- Manage sales, inventory, and operational reporting to ensure data accuracy and integrity.
- Support maintenance of ERP software and hardware to ensure seamless integration with operations and IT systems.
- Liaise PRFC’s IT needs and work closely with third-party IT partners.
- Support functional aspects of manufacturing modules, including sales, purchasing, inventory, warehousing, and production.
- Ensure integrity, efficiency, consistency, and timeliness of all data inputs.
- Act as a liaison between PRFC and ERP support consultants to troubleshoot issues.
- Assist with technical development work for ERP customizations.
- Work with CFO to identify opportunities to automate repetitive business processes.
- Stay current on emerging AI technologies and recommend practical applications for Point Reyes Farmstead Cheese.
- Adhere to company policies and industry regulations.
- Perform other duties as assigned.
Benefits
- Two weeks’ paid vacation
- Seven paid holidays + two floating holidays
- Medical, dental, and vision insurance
- Flexible Spending Accounts (FSA)
- Employee Assistance Program (EAP)
- 401(k) with 4% company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
