Operations Analyst, Transportation

Little Caesars PizzaRemote-Michigan-BLD, MI
Hybrid

About The Position

Responsible for providing analytical support for transportation operations, primarily through analysis of transportation metrics, route performance, carrier efficiency, and cost management. This role evaluates inbound and outbound transportation performance across all Distribution Centers (DCs), ensures compliance with regulatory requirements, and supports the development and implementation of standard operating procedures (SOPs). This position works cross-functionally with transportation, warehouse, safety, and finance teams to provide actionable insights, improve operational efficiency, and drive performance improvements. Additionally, the role supports initiatives related to cost savings, network optimization, and service level performance.

Requirements

  • Bachelor’s degree in transportation, logistics, supply chain, business, or related field. Equivalent experience may be considered in lieu of formal education.
  • Minimum of three (3) years of experience in transportation, logistics, or distribution operations, preferably in food distribution or a multi-site environment.
  • Strong knowledge of transportation regulations, including DOT, FDA, OSHA, and CSA compliance requirements.
  • Experience with Transportation Management Systems (TMS), routing/optimization tools, and transportation analytics.
  • Advanced analytical and problem-solving skills with the ability to interpret data and make business-driven recommendations.
  • Experience developing and implementing standard operating procedures (SOPs).
  • Proven ability to influence and provide work direction across teams without direct reporting relationships.
  • Strong written, verbal, and presentation communication skills with the ability to communicate across all levels of the organization.
  • Proficiency in Microsoft Office (particularly Excel) and data analysis tools.
  • Ability to manage ambiguity, prioritize multiple initiatives, and meet deadlines in a fast-paced environment.
  • Demonstrated self-motivation and ability to work independently with minimal supervision.

Responsibilities

  • Responsible for monitoring, maintaining, and reporting on transportation systems and activities, including Transportation Management Systems (TMS), routing and optimization tools, fleet performance, and third-party carrier data.
  • Establish, track, and analyze key transportation metrics (e.g., on-time delivery, route efficiency, freight spend, detention, claims, fuel usage).
  • Identify trends, variances, and performance gaps, and develop actionable improvement plans.
  • Work with transportation leadership to design and implement scorecards, dashboards, and reporting tools to measure DC and carrier performance.
  • Partner with safety, compliance, and quality assurance teams to ensure adherence to all regulatory requirements, including Department of Transportation (DOT), Food & Drug Administration (FDA), OSHA, and CSA standards.
  • Conduct root cause analysis on transportation-related issues (e.g., accidents, service failures, delays, chargebacks, claims) and recommend corrective actions.
  • Support transportation leadership in managing third-party carrier performance, including cost analysis, service levels, and contract (RFP/RFQ) evaluations.
  • Assist in identifying opportunities for cost reduction and operational efficiencies, including fuel optimization, routing improvements, and asset utilization.
  • Support network and route design improvements to optimize delivery efficiency and service levels.
  • Collaborate with cross-functional teams (warehouse operations, real estate, finance, IT) to ensure transportation capabilities align with DC capacity, customer demand, and business growth plans.
  • Develop, document, and implement standard operating procedures (SOPs) for transportation processes and continuous improvement initiatives.
  • Lead or participate in cross-functional transportation and supply chain projects as assigned by leadership.

Benefits

  • medical
  • dental
  • vision insurance
  • 401(k) with company match
  • paid holidays
  • paid time off
  • legal and counseling services
  • flexible spending accounts
  • disability benefits
  • adoption benefits
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