Operations Analyst Trainee

Hilltop Holdings • Dallas, TX

11d

About The Position

The Operations Analyst Trainee begins a career in financial services by learning from and working with Operations professionals, developing operational knowledge of the back office. The role includes a rotational program to learn other areas of the business, and sponsorship to obtain the SIE and Series 7 licenses. Both licenses must be obtained within six months of employment.

Under moderate supervision, the trainee performs complex functions according to department and industry guidelines. The position supports the Operations department, which provides back-office support and service across the firm, including areas such as clearance, settlement, unit investment trusts, government and mortgage-backed securities, money market instruments, OTC derivatives, and transactions between mutual funds, insurance carriers, and investors. Operations employees provide high-quality customer service and are encouraged and supported in pursuing FINRA licenses and professional development.

Requirements

• Undergraduate degree in accounting, business, or finance.
• Basic knowledge of and keen interest in financial services.
• Strong analytical, critical-thinking, and quantitative skills.
• Strong verbal and written communication and organizational skills.
• Strong computer skills.
• Ability to multitask, learn quickly, and work independently as well as collaboratively in a fast-paced environment.
• Strong work ethic and positive attitude; ability to act as a leader, team player, and self-starter.
• Ability to work well with a variety of personalities and individuals.
• Ability to adapt to changing organizational priorities.
• Attention to detail and ability to prioritize workload to meet daily deadlines.
• Ability to work accurately while exercising judgment, logic, integrity, and initiative.
• Customer-focused approach.
• Must obtain the SIE and Series 7 licenses within six months of employment.

Nice To Haves

• Previous participation in the company’s intern program.

Responsibilities

• Perform complex functions under moderate supervision in accordance with department and industry guidelines.
• Handle non-routine activities and transactions by drawing on multiple information sources and understanding the effects of transactions.
• Obtain the SIE and Series 7 licenses within six months of employment.
• Review and analyze work to drive prompt resolution.
• Escalate items of risk to supervisors.
• Develop cross-functional understanding and provide coverage as needed across Operations.
• Meet tight timelines and comply with reporting, audit, and retention guidelines.
• Participate as a team member in creating and onboarding broker-dealer operational processes.
• Assist with special projects assigned by the manager.
• Provide high-quality customer service and prioritize clients’ best interests.

Benefits

• Sponsorship and support to obtain the SIE and Series 7 licenses.
• Additional professional development resources to help advance employees’ careers.
• Rotational program to learn other areas of the business.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level