ASCNDI - Operations Analyst/ Software Tester (5341)

SMX•Hollywood, MD

16h•$80,000 - $118,000

About The Position

We are seeking a detail-oriented and collaborative Operations Analyst/Software Tester to support multiple software projects. This individual will be responsible for requirements analysis, end-user validation, documentation review, and comprehensive test planning and execution. The role serves as a vital quality assurance advocate and liaison between users, development teams, and project stakeholders, ensuring reliable, technically sound, and user-aligned software deliveries.

Requirements

Clearance Required: Secret
Bachelor’s degree in computer science, information systems, engineering, operations research, or related discipline
Minimum 2 years of experience in software/system testing or operations analysis, preferably on DoD or mission-critical enterprise systems
Experience interpreting requirements and translating them into executable test cases and workflows
Hands-on experience with manual and automated testing, test planning, and test result reporting
Familiarity with technical documentation practices, particularly for DoD or federal systems, including the preparation and revision of test plans, test procedures, test reports, and other technical artifacts
Understanding of data management concepts, aviation reliability, or sustainment systems is preferred
Strong communication, organizational, and analytical skills; ability to facilitate meetings and present findings to technical and non-technical audiences
Experience supporting or facilitating UAT and stakeholder engagement meetings
Experience with Agile methodologies, test management tools, and (preferably) test automation concepts
Proficient with Microsoft Office Suite; ability to prepare professional-assessment reports and presentations

Nice To Haves

Understanding of data management concepts, aviation reliability, or sustainment systems is preferred
Experience with Agile methodologies, test management tools, and (preferably) test automation concepts

Responsibilities

Regularly engage with internal and external stakeholders to gather system and user requirements, validate workflows, provide project status updates, and clarify user needs
Facilitate clear and concise communications regarding product status, testing results, and process changes, ensuring alignment across all project phases
Analyze system design and operational requirements for the software projects, working to ensure functional, integration, and data traceability
Contribute to the preparation, review, and iterative improvement of technical documentation, such as Software Design Descriptions (SDD), Software Version Descriptions (SVD), Cybersecurity Implementation Plans (CSIP), and Database Design Documents (DDD)
Assist in integrating stakeholder or government feedback as part of documentation change processes
Develop and maintain comprehensive test plans, test procedures, test scripts, and test reports for functional, regression, suitability, and acceptance testing in accordance with test documentation standards (e.g., DI-NDTI-80603A, DI-NDTI-80566A, DI-NDTI-80809B)
Lead facilitation and execution of User Acceptance Testing, including setting up test environments, coordinating user participation, preparing UAT documentation, collecting and analyzing feedback, and reporting results to the project and stakeholder teams
Prepare and update test plans, test procedures, and test reports
Ensure timely delivery, compliance with contract schedules, and incorporation of stakeholder feedback into final and revised documentation
Support regular updates to internal team documentation and Standard Operating Procedures (SOPs) to reflect evolving practices and lessons learned
Support and help coordinate stakeholder integration meetings; document outcomes and action items to drive cross-functional alignment
Facilitate communication and risk tracking surrounding changes and updates to CDRLs and other project deliverables
Identify opportunities for process optimization regarding requirements management, testing, and documentation to drive efficiency and quality
Advance the creation and ongoing maintenance of an automated testing suite to ensure scalable and efficient validation of system functionality, with the aim of improving test repeatability, reliability, and speed over the project lifecycle