Operations Analyst, Scheduling
About The Position
SAIT’s Office of the Registrar guides students through every stage of their academic journey, from admission to graduation while serving as stewards of student data and ensuring academic integrity through policy compliance. Join a team dedicated to supporting and empowering current and future students as they work toward their educational and career goals. The role supports operational coordination, roadmap activities, and project delivery, with a focus on the Projects & Continuous Improvement Office (PCIO)-enabled Enterprise Booking and Scheduling project as well as the SDDT portfolio-driven Integrated Enrolment Planning, Operationalization, and Governance project (IEPOG). Responsibilities include process mapping, stakeholder engagement, documentation, and analysis to support workflow optimization and governance alignment. The incumbent ensures work is organized and aligned with established processes while contributing to continuous improvement initiatives. The role also provides limited operational scheduling support to assist team capacity and build practical knowledge of scheduling processes.
Requirements
- Diploma or degree in Business, Project Management, Operations, Information Systems, or related field, or equivalent experience
- 2–3 years of experience in project coordination, operations, or analyst-support roles
- Experience in process documentation, workflow analysis, or project support
- Strong organizational, communication, and time management skills
- Demonstrated ability to work within structured processes and maintain accurate documentation
Nice To Haves
- Education or experience in business analysis (e.g., process mapping, requirements gathering)
- Experience in a post-secondary or complex institutional environment
- Familiarity with scheduling or timetabling processes
- Exposure to enterprise systems and tools (e.g., Banner, scheduling platforms, reporting tools)
- Experience supporting governance or continuous improvement initiatives
Responsibilities
- Coordinate project activities, timelines, and deliverables
- Support project documentation, reporting, and stakeholder communications
- Organize meetings, working sessions, and follow-ups
- Track risks, issues, and action items
- Document current and future state processes, including workflows and data flows
- Facilitate stakeholder discussions and gather requirements
- Identify process gaps, inefficiencies, and governance risks
- Support development of process improvements and recommendations
- Support coordination of team activities, priorities, and documentation
- Maintain trackers, templates, and reporting inputs
- Assist with status updates and operational reporting
- Support adherence to governance processes and standards
- Provide support for basic scheduling activities (e.g., room booking)
- Assist during peak periods to support team capacity
- Develop working knowledge of scheduling systems and processes
Benefits
- 4 Weeks Vacation / 14 Flex Days per year
- SAIT paid premiums for medical, dental, and vision benefits
- Benefits supporting mental health and access to Greenshield + for virtual therapy at a reduced rate
- Access to a Health Spending or Taxable Spending Account
- Professional development opportunities through our Free Seat Program, tuition support, access to LinkedIn Learning and discounted Continuing Education & Professional Studies courses
- Defined Benefit pension through LAPP to help you retire with confidence
- Excellent dining options on campus
- Free access to our fitness facilities and group fitness classes
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
