2027 Operations Analyst Program - Summer Analyst (AZ, DE, FL, OH, TX)

JPMorgan Chase & Co.•Newark, DE

9h•Onsite

About The Position

Be at the heart of running the firm efficiently, effectively, and delivering value for our clients. In the program, you will work in a collaborative environment that teaches you how the Operations function helps deliver core services to the firm and its clients. The goal is to assist you in building a long-term career in our Operations function and help with its continued growth. We are looking for motivated, enthusiastic individuals who want to begin and develop their career in Operations. We are looking for individuals with diverse backgrounds that are excited to learn and identify process opportunities (e.g., automation). As a Summer Analyst in the Operations Analyst Program, you will start our 9-week program with comprehensive training to introduce you to our firm, our practices, and our culture. After training, you will join the Operations function within one of our lines of business (Asset & Wealth Management, Commercial & Investment Bank, Consumer & Community Bank or Corporate Functions) to be fully ingrained within your team’s day-to-day activities and make a clear impact for the organization and our clients. You will make an impact in a specific Operations role aligned to our disciplines, which could include Processing/Servicing, Trade/Asset Support, Reporting, or Transformation. The program will give you the opportunity to learn about our operations and develop your career. Students interested in front office, external customer/client interactions, or software engineering will not have their needs met within this program. You will develop skills that will help you grow within the Operations organization and make increasing impact throughout the program. You will have the opportunity to expand your knowledge in businesses and bank products while driving our business forward. In addition to on-the-job experience, you will have a community of summer analysts, opportunity to attend social events, interaction with senior leaders, and more. This role is a pipeline to our full-time Operations Analyst Program; based on performance and successful completion of the 9-week internship, you may receive an offer of full-time employment.

Requirements

Pursuing a B.A., B.S., B.B.A or 5th year M.A. or M.S., with an expected graduation date of December 2027 through June 2028
All majors considered
Well-rounded academic background
Great team player able to work and adapt in a dynamic and changing environment
Demonstrated ability to communicate effectively both written and verbally
Detailed-oriented with strong critical thinking, attention to detail and analytical skills
Ability to manage time, prioritize assignments and know when to seek help for optimal solution
Proficiency in MS Office (Excel, Word, PowerPoint, Outlook)
Ability to work within deadlines
Demonstrated growth mindset with desire to learn financial operations

Nice To Haves

Minimum cumulative GPA of 3.0 on a 4.0 scale

Responsibilities

Assist with the end-to-end management of the client lifecycle, from onboarding through account maintenance. Partner with bankers, underwriters & various other functions to support client financing needs.
Process, clear, investigate, and service transactions, tickets, and widgets responsibly.
Support document review, data reconciliation, and payment processing. Reconcile differences between systems, monitoring reports and ensuring system integrity.
Analyze reference data to help support trading.
Troubleshoot client inquiries related to account processing and access issues.
Ensure the accurate execution of investor tickets and trades, following through to the correct settlement systems. Effectively communicate with counterparties to match off on trades.
Support data analytics and reporting for your team and the lines of business you support, alongside other projects such as recertifications of heightened risk sector clients and creating processes that will minimize breaches in data input from the various lines of business.
Oversee data management, governance, sourcing, control of reference data, and provide operational support.
Report risk internally and externally, including running different attributions, investigating values, and presenting information to internal clients.
Identify process gaps to optimize processes in collaboration with Technology teams. Create Tableau dashboards to assist in reporting.
Implement AI and Machine Learning solutions into different Business Operations teams. Integrate products and information into easily accessible and digestible information for our internal clients.