Operations Analyst Intern

Premier Inc.

22h•$52,000 - $78,000•Remote

About The Position

Operations Analyst Intern What you will be doing: The purpose of this position is to participate in Informatics & Technology Services (ITS) Operations to improve operational effectiveness of the enterprise. The Operations Analyst INTERN will be responsible for the following: Support development of new process innovations related to customer implementations of Workforce Management technology innovations, including Reviewing existing processes and implementing new processes to streamline existing workflow Assessing and identifying methodologies to streamline data management Support the adoption and effective utilization of Premier’s Workforce Management Technology solutions through the development of educational materials utilizing PowerPoint, Word, and other mediums. Assist with developing/automating dashboards that depict the Key Performance Metrics related to Premier’s Workforce Management technology solutions. This position will work with multiple individuals within the Workforce Management team, and receive guidance, strategic direction, training and coaching as appropriate. Key Responsibilities Responsibility #1 –30% Design, develop and implement monthly and ad-hoc analytics and processes that identify and assess Key Performance Metrics Responsibility #2 –30% Create and review data assessment methodologies that can be used to streamline customer data management processes Responsibility #3 –25% Assist with the creation of member-facing educational content to support adoption of technology Responsibility #4 –15% Assist with ad hoc processes/projects as assigned

Requirements

Years of Applicable Experience - 0 or more years
High School Diploma or GED (Required)
Must be currently enrolled in a full-time degree program and returning to the program after the completion of the internship
Currently pursuing a Bachelor’s or Master’s (MA, MS, MBA) in Business Administration, Industrial Engineering, Management Information Systems, Computer Information Systems, Statistics, healthcare or related discipline
Remain in a stationary position for prolonged periods of time
Be adaptive and change priorities quickly; meet deadlines
Attention to detail
Operate computer programs and software
Ability to communicate effectively with audiences in person and in electronic formats.
Day-to-day contact with others (co-workers and/or the public)
Making independent decisions
Ability to work in a collaborative business environment in close quarters with peers and varying interruptions

Nice To Haves

High levels of creativity and quick problem-solving capabilities
Strong analytical and problem-solving skills
Advanced proficiency in Excel (pivot tables, advanced formulas, etc)
SQL experience
Excellent written and verbal communication skills
Strong proficiency of Microsoft PowerPoint
Familiarity with advanced analytical tools (such as SAS or R) or business intelligence tools (such as Google Cloud, QlikView, Tableau, Domo, etc) a plus

Responsibilities

Design, develop and implement monthly and ad-hoc analytics and processes that identify and assess Key Performance Metrics
Create and review data assessment methodologies that can be used to streamline customer data management processes
Assist with the creation of member-facing educational content to support adoption of technology
Assist with ad hoc processes/projects as assigned