Operations Analyst Intern

Concora Credit Inc.•Akron, OH

1d•Onsite

About The Position

As an Operations Analyst Intern, you’ll help drive Concora Credit’s Mission to enable customers to Do More with Credit – every single day. The impact you’ll have at Concora Credit: As an Operations Analyst Intern, you will support key initiatives aimed at improving efficiency and effectiveness across the Operations department. In this role, you will map and document current processes, analyze cycle times, and identify areas for improvement. You will use data to evaluate the impact of process changes and track performance metrics to measure success. This internship also offers the opportunity to collaborate with cross-functional teams, recommend process enhancements, and contribute to projects that strengthen productivity, quality, and overall organizational performance. This internship is an opportunity for you to contribute and learn in a dynamic environment where your skills and ideas can make an impact. If you're excited about learning a variety of operational functions and contributing to meaningful process improvements, we encourage you to apply. We appreciate diverse perspectives and backgrounds, which contribute to our innovative culture. Our internship program is designed to give you hands-on experience through targeted projects, enhancing both your resume and skills in your area of focus. The program will take place 4 days a week (Monday through Thursday) from June 15 to August 20, 2026, onsite at the Akron, Ohio location. We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. Concora Credit is guided by a single purpose: to help non-prime customers do more with credit. Today, we have helped millions of customers access credit. Our industry leadership, resilience, and willingness to adapt ensure we can help our partners responsibly say yes to millions more. Program Structure Our internship program is grounded in 3 key pillars to ensure you get the most out of your time with us - Meaningful Project Work, Networking, and Engaging Experiences. Meaningful Project Work Throughout your internship at Concora Credit, you will be assigned a significant project intended to span the entirety of the program. This project will include clearly defined deliverables and deadlines, with your Team Leader providing guidance to help you stay on track. Our goal is for you to complete a project that enhances your resume while simultaneously equipping you with valuable skills that will contribute to your future career advancement. Networking We believe that the internship experience should extend beyond just project work alone. To facilitate your professional growth, we will organize several networking events during the program, including Q&A sessions with senior executives in various roles and opportunities to explore different departments within the company. Additionally, you will be paired with a dedicated teammate, separate from your Team Leader, who will add another support system throughout your time with us. Engaging Experiences While the internship is focused on professional development, we also prioritize creating a fun and engaging atmosphere with activities outside of work. Expect to participate in enjoyable group activities, such as team outings and company wide events, fostering camaraderie and connections amongst your fellow interns and the Concora Credit Community. We invite you to apply for this enriching internship experience and look forward to welcoming you to our team at Concora Credit!

Requirements

Currently enrolled in an accredited degree-seeking program, with a focus in Business, Supply Chain, Analytics, Finance, Operations, or other related degree.
Strong attention to detail and a structured approach to problem-solving.
Ability to collect, organize and interpret data.
Good verbal and written communication skills for working with cross-functional teams.
Proficiency in MS Excel or similar tools for tracking and measuring success.
Ability to document processes clearly and accurately.
Applicants must be classified as a Junior or higher at the time of application, with an expected graduation date of 2026 or 2027. Graduate programs also welcome to apply.
Available to work 10 weeks with no major conflicts in June through August.
Available to work onsite Monday through Thursday at our Akron, OH office.
Authorized to work in the US for any employer and without the need for sponsorship now or in the future.

Nice To Haves

Familiarity with Lean Six Sigma or continuous improvement principles through coursework, projects, internships or self-study.
Any project experience involving process analysis and improvement.

Responsibilities

Gain exposure to key operational areas through structured rotations.
Explore supporting departments that collaborate closely with Operations such as Risk, Compliance, and IT.
Identify opportunities for process improvement.
Support a DMAIC (Define, Measure, Analyze, Improve, Control) project focused on operational enhancement.

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