Operations Analyst / Industrial Engineer

The Landline Company•Fort Collins, CO

8d•$80,000 - $120,000•Remote

About The Position

The Landline Company is revolutionizing air travel by bridging the gap between regional communities and major airline hubs. They partner with top airlines like American and Air Canada to offer innovative multimodal connections across North America. They have launched a first of its kind remote terminal checkpoint to expand the reach of major metro airports into local neighborhood checkpoints. Their luxury motorcoaches replace short flights with a faster, more sustainable alternative in reducing costs, addressing pilot shortages, and enhancing passenger journeys. As the Operations Analyst / Industrial Engineer, you will own the systems and processes that keep their multimodal network running smoothly. You will design the schedules that connect passengers between their motorcoaches and airline partners, plan operations across a growing set of stations, and continuously refine their processes to drive productivity and reliability. This is an internal-consultant role where you will build relationships across their operations groups, dig into where their biggest pain points are, and develop technical solutions to solve them. This is a role for someone who loves digging into data and is equally comfortable walking into a depot or team huddle and talking through problems with drivers, dispatchers, and station managers. You will turn operational data into decisions that improve the passenger experience and the efficiency of their network.

Requirements

2 – 5 years of experience in transportation operations, logistics, aviation, fleet operations, or operations-focused consulting including transportations, or a similar field
A degree in Industrial Engineering, Operations Research, Supply Chain, a related field or equivalent hands-on experience in an operations analyst, ops consulting, or industrial engineering role
Strong data and analytical skills (Excel required; SQL, Python, or BI tools like Tableau/Power BI a plus)
Comfort using and recommending AI tools (e.g. Claude Code or similar) to move quickly across a diverse and shifting set of projects
Excellent communication and interpersonal skills with the ability to work with data and with frontline hourly staff
A high-energy, self-directed approach and enthusiasm for solving operational problems in a fast-moving startup environment
Comfort working remotely while collaborating across multiple locations and time zones
The ability to think "bigger" than any single function as someone who understands the balancing act between commercial, finance, and operations, and can design solutions that serve the whole business rather than optimizing for one group at another's expense

Nice To Haves

Familiarity with Fleetio, Samsara, or similar fleet-management/telematics platforms is a strong plus
Six Sigma certification (Green Belt, Black Belt, etc.) is a nice-to-have

Responsibilities

Design, build, and maintain schedules across our motorcoach and multimodal network, balancing passenger connections, crew utilization, and cost
Lead operations planning as we scale into new markets and add stations
Analyze operational performance data to identify bottlenecks, inefficiencies, and opportunities for improvement
Design and document processes and standard operating procedures that scale across locations
Develop metrics, dashboards, and reporting to track productivity, on-time performance, and asset utilization
Support capacity planning, resource allocation, and continuous-improvement initiatives
Act as an internal consultant to station teams, dispatch, and leadership, forging relationships across the operations groups, surfacing their biggest pain points, and translating analysis into practical, on-the-ground process improvements