Operations Analyst II

Aflac, Incorporated • Columbus, GA

1d • $60,000 - $80,000 • Hybrid

About The Position

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Requirements

• Experience and proficiency using Microsoft Office software, including basic experience using Access and Word; and intermediate experience using Excel and PowerPoint
• Experience using Minitab, SPSS, or Excel Toolpak
• Knowledge and skill performing statistical analysis
• Knowledge and skill in business case preparation and business requirement definition
• Knowledge and skill performing cost benefit analysis; data trend analysis and interpretation; performance analysis and forecasting; and process modeling, analysis and documentation
• Bachelor's Degree in job related field
• Two or more years of work-related experience
• Or an equivalent combination of education and experience

Nice To Haves

• Experience in using Tableau Dashboard Software preferred
• A minimum of two years of projects management/process experience

Responsibilities

• Coordinates administrative and logistical details associates with the day-to-day operations of the business unit; Assists management in gathering, interpreting and comparing benchmarking data to the company’s operations; performs statistical analysis
• Develops and documents standards for the use, control, updating and maintenance of databases; develops appropriate analytical models and reports to support informed decision-making; performs research and provides insight and recommendations
• Acts as a liaison between the department and/or divisions; provide recommendations for new and revised business policies, procedures, and practices; collects, organizes, analyzes, and prepares reports for management; develops staffing model scenarios for administrative business areas
• Handles staffing, capacity, and space planning for administrative business areas; provides relevant subject matter expertise; performs analysis related to budgeting, expenses, and forecasting
• Conducts data modeling and analysis; develops and maintains databases; assists department management with the preparation of departmental budgets
• Assists with building department performance, planning future divisional goals and organizational structure, incorporating quality and productivity improvements
• Develops and modifies staffing, planning, forecasting, budgeting and reporting processes as needed; leads special projects and the development of executive level presentations
• Synthesizes reports and information to provide clear and specific insight and recommendations; ensures appropriate measures and reports are defined and implemented to assess and/or initiative performance
• Performs other duties as required

Benefits

• medical
• dental
• vision coverage
• prescription drug coverage
• health care flexible spending
• dependent care flexible spending
• Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
• 401(k) plans
• annual bonuses
• opportunity to purchase company stock
• 11 paid holidays
• up to 20 days PTO to be used for any reason
• state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked)
• other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being
• adoption and parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level