OPERATIONS ANALYST II - 64083128

State of Florida • Tallahassee, FL

6d • $36,317 - $78,418 • Onsite

About The Position

This is professional work performing a variety of duties in support of the Contract Administrator within the Contract Administration section of the Division of Disability Determinations/Administrative Services office. The role involves maintaining contract files, reviewing invoices, tracking financial allocations, and assisting with the creation of contract-related documents. The position also requires researching and resolving payment authorization issues, coordinating workload assistance to other states, monitoring the timeliness of consultant actions, and processing requests for authorization changes. Additionally, the role assists with processing Medical Evidence of Record (MER) invoices and supporting the Employee Office Sample (EOS) coordinator.

Requirements

• Knowledge of purchasing and contract rules, policies, and procedures; contract management policies and procedures.
• Knowledge of and ability to use Social Security Administration (SSA) Systems.
• Skills and abilities to utilize computer, i.e., Microsoft Word, Excel, Outlook, and other software programs, and office automation equipment.
• Ability to organize and prioritize work.
• Ability to communicate effectively with others both orally and in writing.
• Ability to establish good working relationships with others; includes but is not limited to, coworkers, support staff, supervisors, division managers, and contract providers.
• Ability to monitor and review information from materials, events, or the environment, often to detect problems or to find out when things are finished.
• Ability to develop plans to accomplish work.
• Must be able to learn and communicate effectively, orally and in writing, in English.

Nice To Haves

• Currently employed by the Florida Department of Health in the Division of Disability Determinations.
• Experience working in and using the Disability Case Processing System.

Responsibilities

• Maintains the Medical and Psychological Consultants (MCPC) contract files, ensuring appropriate placement of all required documents.
• Receives and reviews monthly invoice packets from MCPCs to ensure compliance with internal division and Department of Financial Services’ policies.
• Tracks the contract invoice process to ensure completion.
• Monitors the financial allocations of medical/psychological consultants, assisting with determining the need for additional funding.
• Assists with the completion of required forms (DOH 1122/Route Form).
• Assists the MCPC contract administrator by creating draft documents for new contracts, amendments, renewals, and extensions.
• Creates the corresponding workflow for the Department’s Electronic Contract Routing System, or other designated system, and tracks the workflow through contract execution.
• Assists with entering data into the various contract systems or applications.
• Researches and resolves MCPC payment authorization issues and issues involving the contract files.
• Refers complex MCPC issues to supervisor or designee.
• Assists with monitoring and coordinating the delivery of workload assistance to other states’ Disability Determinations Services (DDS).
• Assists with monitoring and ensuring timeliness of MCPC action on all referrals and other requests for case-related action.
• Informs contract managers of untimely action as appropriate and liaises with division staff and other state DDS contacts.
• Assists with maintaining the weekly medical/psychological consultant schedule.
• Researches and processes requests from division staff for manual assignment, reassignment, or un-assignment of MCPC authorizations.
• Assists with processing and payment of Medical Evidence of Record (MER) invoices.
• Assists with the MCPC Employee Office Sample (EOS) coordinator for the Tallahassee area.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed