Operations Analyst I, Transfer Agency Services

SEI1GLOBAL • Upper Providence Township, PA

1d • Onsite

About The Position

At SEI, we value our employees and believe in driving growth through change. Part of building brave futures is making a concerted effort to develop and challenge our employees to achieve their goals through internal job mobility. The Investment Manager Services Division (IMS) at SEI is growing rapidly and is seeking new members on our Institutional Transfer Agency Team. The Operations Analyst is responsible for assisting the staff with the daily, monthly, and other periodic functions within the Hedge Fund Transfer Agency and Investor Servicing department. You will also assist in investor reporting and follow standards and procedures.

Requirements

• BA / BS in Business, Accounting, Finance, Economics, Mathematics or equivalent professional experience
• Intermediate skills in Microsoft Excel
• The self-motivation, organization and aim to complete multiple client deliverables in a timely manner without sacrificing excellence or quality
• Strong written and verbal communication skills as you will primarily support your clients through email and/or phone calls
• Strong customer service skills as you will be communicating daily with your clients and other service providers

Nice To Haves

• Internship experience preferred
• An aim to broaden one’s knowledge of the financial services industry by learning new concepts and systems and taking the initiative to apply it to daily work assignments
• Attention-to-detail to ensure that all objectives consistently meet the highest standard of quality and accuracy
• Collaboration with internal and external stakeholders. As the needs of our clients change, we need to be flexible to change with them
• Positivity and collegial approach in assisting both colleagues and clients and the ability to work in team environment
• Curiosity, critical thinking and attention to detail: Whether it’s to identify a solution to a problem or possibly help implement a more efficient process or procedure, your skills have a place in our business
• Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun

Responsibilities

• Engage with internal and external clients, as well as teammates, on the telephone and in person in a professional and accurate manner
• Undertake and process all trades received by telephone or transmission by established cut-off times with 100% accuracy and quality
• Maintain and update shareholder accounts. You will also navigate efficiently throughout the Transfer Agent system
• Ensure that client and investor deliverable requirements are met on a daily, weekly, monthly, quarterly and annual basis
• Perform daily cash reconciliation. You will also produce client reports
• Process shareholder wire reports and custody money movements
• Assist in the resolution of programming and systems issues and requirements with internal and external support organizations
• Elevate and assist with problem and error resolution on a timely basis (with documentation)
• Follow strict departmental procedures and controls and maintain zero tolerance for error
• Assist with communication within the department, as well as with the investor, client, financial reporting and internal/external audit
• Support various trading products

Benefits

• paid parental leave
• back-up childcare arrangements
• paid volunteer days
• education assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level