Operations Analyst I, Special Handling

StoneX Group•Mountain Brook, AL

39d•Onsite

About The Position

Provide support for the team by performing work that is primarily routine in nature and specific to the team. Types of works performed may include data entry, including entering, compiling, and validating data, as well as other clerical production activities such as proof, reconciliation and posting. May assist with research and resolving basic problems and perform with a high level of attention to detail and excellent customer service. Works under the close direction of senior personnel in the respective team and expected to possess a moderate understanding of general aspects of the job.

Requirements

Bachelor’s degree in business, finance or related field or equivalent work experience
Series 99, or equivalent (or ability to obtain within 2 months of employment)
Strong critical thinking and analytical skills with high attention to detail
Effective communication skills – oral and written, with an emphasis on customer service
Proficiency in Microsoft Office 365 applications
Ability to take direction, work independently and within a team environment
Adaptable to change in a highly regulated industry

Responsibilities

Maintain prompt and regular attendance
Maintain an understanding of team expectations and company policies
Shared responsibility for team phone and e-mail coverage
Assist on supporting OTC Market Making business clearing through BofAS and Pershing
Understand different OMS & back-office systems
Provide back-up coverage for various team specific tasks and responsibilities as needed
Assist with general questions and inquiries from customers as needed
Develop and maintain strong relationships with other departments & lines of business
Accomplish tasks as assigned
Meet and occasionally exceed job expectations
Reliable in attaining expected results, timely and efficient
Requires moderate supervision