Operations Administrator

SUPERIOR INDUSTRIAL SOLUTIONS INC • Cowpens, SC

5d • $21 - $22 • Onsite

About The Position

At 94 years old and counting, SUPERIOR has built its reputation on exceptional service. As a 100% employee-owned company, we foster a culture where collaboration and care aren't just buzzwords. When you help a customer succeed, you're helping yourself succeed too. SUPERIOR is a leading provider of industrial chemicals, composite products, and related services, driven by a commitment to flexible, innovative solutions and the people who deliver them. Our Cowpens, South Carolina team is looking for an Operations Administrator who is detail-oriented, organized, and enjoys supporting both operations and customer service in a manufacturing environment. The typical hours for the role are Monday - Friday, 8 a.m. - 5 p.m.

Requirements

• High school diploma or equivalent.
• Strong attention to detail and a commitment to accuracy.
• Excellent organizational and time management skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong communication and customer service skills.
• Ability to work both independently and collaboratively with cross-functional teams.
• Proficiency with Microsoft Outlook and general computer applications.

Nice To Haves

• Experience working with ERP systems is preferred.
• Previous administrative, customer service, or manufacturing support experience is a plus.

Responsibilities

• Create and process manufacturing batch tickets within our ERP system.
• Print product labels and prepare shipping documentation, including Bills of Lading, Safety Data Sheets (SDS), and Certificates of Analysis (COA).
• Verify inventory availability to support customer orders.
• Receive purchase orders and maintain accurate system records.
• Answer incoming phone calls and provide administrative support to internal teams.
• Work closely with operations, quality, customer service, and leadership to resolve inventory or order discrepancies.
• Assist with managing slow-moving inventory alongside operations and quality teams.
• Process customer orders received by phone and email.
• Maintain accurate customer account information within the ERP system.
• Coordinate with internal departments to ensure timely order fulfillment and resolve service issues.
• Provide administrative support to the sales team as needed.
• Perform other related duties as assigned.

Benefits

• Medical Insurance – Choose between a 100% company-paid HDHP or a highly subsidized PPO with low premiums
• Employee Stock Ownership Plan (ESOP) – Build long-term wealth as an employee-owner
• 401(k) Retirement Plan
• Flexible Spending Account (FSA) or Health Savings Account (HSA)
• Paid Time Off and Paid Holidays
• Dental, Vision, and Life Insurance
• Short-Term and Long-Term Disability (STD & LTD)
• Paid training to support your growth from day one

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED