Operations Administrator
About The Position
Praetorian Power Protection is a trusted provider of electrical testing, maintenance, and commissioning services, delivering high-quality solutions to ensure electrical systems perform safely and efficiently. As a NETA-accredited firm, we specialize in performing electrical testing, inspections, and preventative maintenance to ensure compliance with industry standards and codes. We are seeking a detail-oriented and highly organized Operations Administrator to join our team. The ideal candidate will support day-to-day administrative functions, streamline processes, and contribute to the smooth operation of our electrical testing and maintenance services.
Requirements
- At least 2 years of experience in an administrative or operations support role, preferably within the electrical, construction, or technical services industry.
- Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
- Excellent communication skills, both written and verbal.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and experience with project management or CRM software.
- Attention to detail and accuracy in recordkeeping and reporting.
- Ability to work independently as well as part of a team.
- Strong problem-solving skills and ability to adapt to changing priorities.
Nice To Haves
- Associate’s or Bachelor’s degree in business administration, operations management, or related field.
- Experience working with a NETA testing firm is a plus.
Responsibilities
- Provide administrative support to the operations team, including scheduling, coordinating, and tracking electrical testing projects.
- Maintain accurate records of service calls, test results, and maintenance activities.
- Prepare and update job documentation, reports, and project files for clients and team members.
- Handle insurance matters, including Project COI's for Clients, Vehicle and Business insurance, and Insurance claims.
- Manage business licensing in multiple states, registering with state SOS and DOR departments for new states.
- Compile and generate reports for clients, including test results, service summaries, and recommendations.
- Serve as a liaison between clients, field technicians, and management to ensure clear communication and efficient project execution.
- Address client inquiries, follow up on project statuses, and resolve any issues that may arise.
- Input data related to jobs, projects, and maintenance into the company’s database and software systems.
- Maintain up-to-date, accurate records of completed projects and service history.
- Assist with invoicing and billing, ensuring all project costs are recorded and accurate.
Benefits
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k) retirement plan
- Opportunities for professional development and growth within a NETA-accredited company.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
