Operations Administrative Support Intern

Meridian OneCap Credit Corp. • Burnaby, BC

9d • Hybrid

About The Position

Meridian OneCap Credit Corp (MOCC) is an equipment and finance company providing a broad range of financial services to businesses throughout Canada, and is a subsidiary of Meridian Credit Union. MOCC specializes in providing asset financing in the form of capital leases and customized leasing solutions to help companies sell and lease equipment. The team is recognized as industry leaders for consistent delivery of financing programs, efficient transaction processes, and superior customer service. This role is an 8-month co-op opportunity as an Operations Specialist, supporting the Operations & Transformation team nationally. The intern will gain valuable hands-on experience during the company's transformation journey, focusing on operations reviews, process improvements, simplified customer processes, and supporting the core system replacement project.

Requirements

• Administrative experience
• Operational knowledge built on some formal education
• Dedicated & motivated to learn, grow & work hard
• Self-starter, independent & accountable
• Ability to ask questions
• Real interest in driving improvements
• Ability to read and comprehend legal documentation
• Experience/exposure to Process improvement methodology (Lean, 6 Sigma)
• Experience/exposure to Project Management/coordination for oversight of small projects
• Understanding of Change management
• Technology savvy and ability to leverage technology to recommend/create efficiencies in day-to-day operations
• Excellent organizational skills
• Strong interpersonal and communication skills (including written, verbal and listening) and people skills
• Ability to take initiative and build relationships to achieve objectives in a hybrid work environment
• Curiosity and willingness to dig in
• Comfort learning and adopting new digital tools, with an openness to using AI‑enabled technology to enhance productivity, accuracy, and the Member experience

Nice To Haves

• Experience with low/no code tools like the Microsoft Power Platform
• Experience with generative AI productivity tools like Microsoft Copilot

Responsibilities

• Learn the business and apply education to support functional areas (sales, sales support, credit, funding, risk management, new program onboarding) in maintaining, developing, and improving product offerings and functional processes related to equipment finance
• Be exposed to and participate fully in various initiatives relating to improving business processes across the organization
• Gather business requirements
• Provide input into the design and integration of proposed solutions
• Analyze internal processes
• Capture data to discuss and bring forward potential changes, improvements, and areas of focus
• Conduct contract review
• Leverage project management skills to manage small project implementations

Benefits

• Inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success
• Tools and technology needed to delight candidates and clients
• Opportunity to work with and learn from diverse industry leaders
• Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with colleagues
• Opportunity to learn the business and put education to work
• Exposure to and participation in various initiatives relating to improving business processes across the organization
• Opportunity to work alongside industry experts and leaders in equipment finance and discover a new career path

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees