Operations Administrative & Scheduling Coordinator

PROTECTION TECHNOLOGIES LLC•Montville Township, NJ

7d•$19 - $23•Onsite

About The Position

We are seeking a motivated and reliable Operations Administrative & Scheduling Coordinator to support our office and daily field operations. This role is ideal for someone who is organized, enjoys working in a fast-paced environment, and has strong communication skills. Training will be provided. This position plays a key role in coordinating technician schedules, preparing materials, maintaining accurate records, and ensuring smooth communication between customers, office staff, and field technicians.

Requirements

High school diploma or equivalent required.
Bilingual is a plus.
Previous administrative, scheduling, dispatching, customer service, or office experience is preferred.
Strong organizational and time management skills.
Excellent verbal and written communication skills.
Basic computer skills (Microsoft Office, Outlook, Excel, data entry, and file management).
Ability to multitask and prioritize in a fast-paced environment.
Reliable transportation and punctuality required.
Ability to lift up to 50 lbs.

Responsibilities

Perform general administrative duties including data entry, filing, and document management.
Provide general support to operations and office teams
Troubleshoot customer issues and manage service requests through the ticketing system to ensure timely resolution.
Assist scheduler with daily technician jobs and coordinate appointments.
Assign work orders and tasks to field technicians based on project needs.
Maintain and update technician schedules as priorities change.
Communicate schedule updates with office staff and field personnel.
Log and maintain accurate material lists for upcoming and completed projects.
Track inventory requests and ensure technicians have the necessary materials before each job.
Assist with onboarding new employees by preparing hiring paperwork and maintaining personnel files.
Process and organize payroll-related documentation for accuracy and timely submission.
Provide clear and professional communication with customers regarding pending jobs, scheduling updates, and project status.
Follow up with customers to confirm appointments and provide schedule changes when necessary.
Support the Operations team with special projects and additional duties as assigned.