Operations Administrative Coordinator

Easton • Columbus, OH

1d • Onsite

About The Position

The Operational Hub Behind an Exceptional Guest Experience At Easton Town Center, every great guest, tenant, and merchant experience starts behind the scenes. From coordinating maintenance requests and supporting operational projects to managing critical information and vendor relationships, our Operations team helps keep one of the nation's premier mixed-use destinations running smoothly. We're looking for an organized, proactive, and detail-oriented Operations Administrative Coordinator to join our team. This role serves as the central point of communication and coordination within the Operations Department, helping connect tenants, vendors, contractors, and internal teams while supporting the daily operations of a dynamic and fast-paced environment. If you thrive on organization, enjoy solving problems, and take pride in keeping complex operations running efficiently, we'd love to hear from you.

Requirements

• High School Diploma or equivalent required
• Three to five years of administrative, operations, facilities, property management, or related experience.
• Strong proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint.
• Strong technical aptitude and ability to learn new software systems quickly.
• Exceptional organizational and time-management skills.
• Strong attention to detail and follow-through.
• Excellent verbal and written communication skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong customer service mindset.
• Analytical thinking and problem-solving abilities.
• Ability to work independently while collaborating effectively with a team.
• Professionalism, discretion, and reliability.

Nice To Haves

• Associate's or Bachelor's degree preferred.
• Experience working with work order or maintenance management systems is a plus.

Responsibilities

• Manage and monitor maintenance work orders through the electronic work order system.
• Receive and respond to tenant service requests and direct inquiries to the appropriate team members.
• Coordinate and schedule vendor and contractor activities.
• Assist in maintaining daily operational schedules and communications.
• Support maintenance and operational teams with administrative coordination and project tracking.
• Assist Operations Managers with scheduling, correspondence, reporting, and special projects.
• Maintain electronic records, logs, and databases related to vendors, compliance activities, tenant communications, and operational initiatives.
• Support the department's electronic document management and content systems.
• Assist with editing and maintaining department policies, procedures, and operational documentation.
• Manage departmental credit card reconciliation and administrative reporting.
• Assist with tenant communications, compliance notices, and operational correspondence.
• Maintain vendor records and ensure Certificates of Insurance (COIs) remain current.
• Coordinate tenant mailbox assignments and related requests.
• Support vendor and contractor onboarding and documentation requirements.
• Track and manage fire inspection violations, including tenant notifications, work order creation, and completion tracking.
• Help maintain OSHA-related records and training documentation.
• Manage training logs for the Maintenance and Repair team.
• Track and report monthly merchant closures and other operational metrics.
• Coordinate quarterly waste and hauling reporting activities.
• Create and maintain spreadsheets, reports, maps, and presentations.
• Assist with operational reporting and data analysis.
• Support process improvements that enhance efficiency and service delivery across the department.

Benefits

• Equal employment opportunities to all qualified individuals regardless of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED