Operations Administrative Assistant-Year Round
About The Position
Join our Operations team, at the Grand Canyon Railway and Hotel! Step into a role where history, hospitality, and heart come together. At the Grand Canyon Railway & Hotel, our Administrative Assistant is more than an organizer—you’re a vital part of the team that keeps unforgettable guest and employee experiences running smoothly. If you thrive in a fast-paced, purpose-driven environment and enjoy supporting a team that takes pride in what they do, we would love to welcome you aboard. Job Summary: The Administrative Assistant provides support to the General Manager of Resort and Train Operations and their respective department heads, performing work of important/confidential nature; preparing reports, arranging appointments; receiving and directing incoming telephone calls and visitors in a pleasant and professional manner; taking meeting minutes, providing administrative support for appropriate individuals as assigned.
Requirements
- Previous clerical or administrative experience.
- Proficiency with computers and common office equipment.
- Experience with MS Office, in particular Outlook, Excel spreadsheets and Word and ability to learn new systems.
- Must be at least 19 years of age.
- Must have a Arizona valid drivers licence.
Responsibilities
- Fully understand and support Xanterra Mission Statement and Core Values.
- Maintain recordkeeping of capital projects with supporting documentation. A high level of accuracy is required in this area.
- Scan documentation for appropriate record keeping and electronic filing.
- Facilitate Special Rate Request reservations and collaborate
- Review Unifocus, customer comment cards and letters and respond with appropriate letters. Follow up via research of OPERA reservations associated with complaints or refunds.
- Monitor and track Unifocus guest comment report. Distribute Unifocus reports monthly.
- Maintain adequate back stock of business supplies for executive offices.
- Record meeting minutes of special events and prepare minutes report for property distribution.
- Coordinate Polar Express Charity Train groups. Assist with seasonal and holiday event planning.
- Maintain meeting room schedules in Outlook and create BEO for Food and Beverage if needed.
- Process CEA paperwork with corporate office and execute CEA project via communication with vendors and contractors on assigned projects.
- Assist Trainmaster with Uniforms and Supplies.
- Assist Risk Director when offsite in filing and faxing worker’s comp and insurance claims.
- Process company vehicle fuel receipts and invoices for payment.
- Other duties as assigned.
Benefits
- Generous benefit program including medical, dental, and vision coverage, paid time off, and more!
- Free gym and pool access
- Free train tickets
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
