Seasonal, Operations Administrative Assistant (Part Time)

H&R Block•North Highlands, CA

About The Position

Provide essential administrative and operational support across one or more districts, helping drive smooth, efficient day-to-day office operations. Partner closely with the District Operations Coordinator (DOC) to support key priorities, streamline processes, and help create an organized, effective environment that enables offices to perform at their best.

Requirements

High school diploma or equivalent
Ability to communicate clearly and maintain composure, using effective customer service techniques with clients who may be under stress
Ability to concentrate and work effectively in a fast-paced, high-volume environment
Ability to interact effectively with all levels of the company
Ability to work independently with minimal supervision
Previous customer service experience
Demonstrated decision making, analytical, and problem-solving skills
Demonstrated organization, prioritization, and project coordination skills
Excellent verbal, written, and interpersonal communication skills
Experience with or ability to learn Microsoft operating systems, networking concepts, computers, software applications, and remote tools
Experience working within Windows environments

Nice To Haves

1-3 years administrative experience

Responsibilities

Provide administrative and operational support to one or more districts
Support the DOC as directed
Assist with day-to-day operations to ensure offices run efficiently
Provide hiring support using internal applicant tracking and hiring systems
Assist with onboarding and employment-related administrative tasks
Support tax office associates with administrative requirements
Partner with office(s) responding to inquiries related to supplies, facilities, or operational support
Monitor supply inventory and place orders to meet office and district needs
Research and resolve issues independently when possible; escalate concerns to appropriate leadership when needed
Coordinate vendors for local facility and maintenance requests
Review and verify invoices for accuracy
Prepare invoices and expense documentation for approval using approved payment tools and systems
Maintain working knowledge of Microsoft Teams and Microsoft Office applications, including CoPilot
Use internal systems and virtual tools to manage tasks, records, and communications
Attend training sessions related to systems, compliance, and job performance
Assist with special projects, local initiatives, and other duties as assigned by DOC