Operations Administrative Assistant/Backup Dispatcher

U.S. Venture, Inc.•Springfield, MO

1d•Onsite

About The Position

U.S. AutoForce, a division of U.S. Venture, Inc., is an industry leader in the distribution of tires, undercar parts, and lubricants. The Operations Administrative Assistant performs varied duties including cash handling, facility filing, personnel onboarding, and supports operations directed by management. This role requires the ability to follow procedures with minimal direction, work independently, and utilize professional judgment and interpersonal skills. The schedule is Monday-Friday from 6:00 am to 2:30 pm, with occasional Saturdays from 7:30 am to 12:00 pm.

Requirements

A high school graduate plus 1 year administrative/office experience
Excellent organizational skills and attention to detail
Data Entry and proficient in Microsoft Office Suite
Ability to use office equipment including, but not limited to: copiers, scanners, computers, projector, etc.
Above average written and verbal communication skills
Ability to follow instructions and safe operating procedures
Basic math knowledge
Demonstrated ability to provide quality customer service
Ability to maintain confidentiality
Ability to work overtime as needed
Successfully pass a pre-employment drug test (do not test for THC / marijuana)
Must be currently authorized to work in the United States on a full-time basis and must not require U.S. Venture’s sponsorship to continue to work legally in the United States.

Nice To Haves

Qualified as to visual, auditory, physical, and mental ability to operate equipment safely with or without reasonable accommodation.
Ability to frequently lift products weighing up to approximately 50 pounds, and occasionally up to 80 pounds.
Occasionally exert a pushing force up to 40 pounds.
Handling of commercial tires (e.g., rolling, destacking, team lifting) conduct team lifts or use mechanical equipment.

Responsibilities

Perform varied duties such as screening mail, maintaining COD files and records
Utilize a computer to generate general correspondence, reports, and spreadsheets
Assist with new hire onboarding
Assist with team member's system logins
Verify Driver collection bags
May assist with covering dispatch and will call, including breaks and lunches
Process daily deposits, collect past due accounts, and assist with clearing COD’s (Cash on Delivery)
Maintain office and cleaning supplies
Provide moderate housekeeping of office and breakroom
May assist with planning company activities, i.e. – wellness fairs, job fairs, facility events
May run errands and make daily bank runs for deposits
May assist with inventory and ECOMM needs
Adhere to all company policies, procedures, and business ethics codes
May need to travel occasionally to other site locations for training and observation
Ensure drivers complete all required daily paperwork: Driver logs, pre and post-trip inspections, and fuel receipts.
Assist with will-call customers
Assist with reviewing Samsara driving alerts
Track drivers on Elite and close out all routes and open orders daily
Train drivers on PIV, tablet, and safety expectations (may be involved in road tests)
Complete all routing requests before scheduled cut-off times
Backup for Dispatch Supervisor and EComm
Assign lines to be pulled by material handlers for will-call and metro routes
Answer phone calls in a professional and timely manner
Communicate effectively with call center, sales, customers, drivers and other locations