About The Position

The Operations Administration Coordinator will support the daily operations of the organization by managing administrative tasks in a high paced environment ensuring on time processing and follow up with Vendors and Customers. This role requires strong organizational skills, attention to detail, and the ability to work collaboratively with various departments.

Requirements

  • Strong organizational and multitasking abilities.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to work independently and as part of a team.
  • Attention to detail and problem-solving skills.
  • Knowledge of operational processes and best practices.
  • Write routine reports and correspondence.
  • Speak effectively before groups of customers or employees of an organization.
  • Interface in a customer responsive manner over the telephone and in person. Able to handle difficult customer situations with diplomacy.
  • Calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

Responsibilities

  • Provide comprehensive administrative support to the operations team to work through receiving discrepancies.
  • Responsible for branch inventory credit card and reconciling all inventory purchases in Concur.
  • Keep User Job queues clean for both Stock and Direct Payables by responding to AP daily.
  • Audit vendor freight on a daily basis.
  • Enter outbound tracking to sales orders
  • Pass along freight from 3rd party carriers to sales orders.
  • Review order change requests before billing cut off each day.
  • Reconcile cashbox and turn in report to Cashbox team.
  • Process customer payments on accounts when needed.
  • Create and Execute Customer Lien Releases as needed.
  • Process both Customer and Vendor Credit/Rebills as needed.
  • Forward overhead invoices for approval and vendor payment.
  • Communicate with vendors to obtain missing invoices or credit memos.
  • Work unapproved AP Queue.
  • Answer vendor/customer questions and requests for invoice/statement copies, billing issues, etc.
  • Work with Central Purchasing to resolve vendor pricing discrepancies.

Benefits

  • Healthcare plans
  • Dental & vision
  • Paid time off
  • Paid parental leave
  • 401(k) retirement savings with company match
  • Professional and personal development programs
  • Tuition reimbursement
  • Opportunity to become a shareholder
  • Employer-paid short- and long-term disability
  • Employer-paid life insurance for spouse and dependents
  • Robust wellness program
  • Gym reimbursement
  • Employee Assistance Program (EAP)
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