Operations Admin

Gothic Landscape•Las Vegas, NV

6d•Onsite

About The Position

This specific role supports our Customer Service & Post Maintenance departments. Responsible for scheduling and accepting work orders, answering calls from builders requesting warranty dates or to schedule work orders, tracking multiple logs on Excel and generating maps for turnovers, tracking AWA numbers, approval dates, and when POs were received and billed, sending all completed AWAs with POs to A/P and track logs to prepare for monthly financials, corresponding with clients regarding unpaid purchase orders, and tracking monthly post install/maintenance revenue and communicating with Superintendents on completed areas that need to be turned over to maintenance. Due to the nature of the operation, some travel to AZ and/or CA may be necessary.

Requirements

Bilingual Spanish is highly preferred
Must be computer savvy with experience in Microsoft Excel
Must have a proven attention to detail and organizational skills
Easily adaptable to changes in work environment and managing competing projects/deadlines
Ability to learn the following programs for customer service warranty/work order tracking: LSJMS (Landscape Scheduling and Job Management System), On-Screen Takeoff (OST)

Responsibilities

Scheduling and accepting work orders
Answering calls from builders requesting warranty dates or to schedule work orders
Tracking multiple logs on Excel and generating maps for turnovers
Tracking AWA numbers, approval dates, and when POs were received and billed
Sending all completed AWAs with POs to A/P and track logs to prepare for monthly financials
Corresponding with clients regarding unpaid purchase orders
Tracking monthly post install/maintenance revenue and communicating with Superintendents on completed areas that need to be turned over to maintenance