Operational Support

Signet JewelersBirmingham, AL

About The Position

The Operations Support role assists with the smooth running of daily business functions, including inventory management, order processing, logistics coordination, and administrative tasks. This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service. At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE! At Signet, we realize we’re not just in the jewelry business – we’re in the relationship business. The diamonds and unique jewelry we sell are symbols of undeniable love and self-expression. They help inspire love and foster the kind of world we all want to live in. We’re always looking for those rare gems who want to be a part of our purpose. We value our team members and empower them to play trusted roles in a highly personal and emotional customer experience. Signet Jewelers is Great Place to Work-Certified™. We promote diversity at every level, value the differences between people and foster an environment of opportunity and acceptance for every Team Member in every facet of our organization.

Requirements

  • High School Diploma or GED required
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

  • Associate or bachelor’s degree in business administration, Operations Management, Logistics, or a related field is preferred
  • Equivalent work experience in an operation, administrative, or support role may be considered in place of formal education

Responsibilities

  • Support inventory tracking, restocking, and product movement
  • Assist with order processing, packaging, and fulfillment
  • Coordinate with shipping and logistics teams
  • Maintain accurate records and update internal systems
  • Help prepare merchandise for store displays or client appointments
  • Ensure adherence to brand standards and procedures
  • Provide Administrative and operational support to internal teams
  • Support project coordination efforts and contribute to process improvement initiatives
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