Operational Support Manager (WMS Band 2)

State of Washington•Olympia, WA

44d•Hybrid

About The Position

The WSLCB Finance Division is announcing an exciting opportunity for an Operational Support Manager (WMS Band 2) position in Olympia, WA. This is a Washington Management Service (WMS) Band 2 position that reports to the Chief Finance Officer. This position is responsible for managing, directing, and providing oversight to the Operational Support staff and overseeing the daily operations of the Agency that includes Headquarters Reception, Workplace Safety and Security, Building Management, Business Services, Agency Asset Management and Inventory, Agency Transportation and Fleet Management, Agency Process Improvement and administering the agency's Contracting and Procurement functions. This position is the primary liaison with internal customers on implementation of, and compliance to ensure alignment with policies and best practices and has significant influence on the outcomes of defined services and uses independent judgment in resolving complex problems where precedents are not always clear. If you have an interest in administering contacts, procurement and facility management for an agency with a focus on process improvement, we encourage you to apply to be a part of the WSLCB team!

Requirements

At least seven (7) years of experience in negotiating, administering or terminating government contracts, contract property management, contract cost or price analyses or contract compliance administration, and experience managing or supervising staff.
An Associate's degree involving a major study in business administration, public administration, business law, commerce, mathematics, statistics, economics, or closely allied field.
At least five (5) years of experience in negotiating, administering or terminating government contracts, contract property management, contract cost or price analyses or contract compliance administration, and experience managing or supervising staff.
A Bachelor's degree or higher involving a major study in business administration, public administration, business law, commerce, mathematics, statistics, economics, or closely related field.
At least three (3) years of experience in negotiating, administering or terminating government contracts, contract property management, contract cost or price analyses or contract compliance administration, and experience managing or supervising staff.

Responsibilities

Develop and administer agency-wide program of contracting and procurement to ensure compliance with RCW 39.26.
Work with the CFO, strategizes projects and process improvement efforts to improve consistency of practice, interpretation, compliance, risk minimization and adherence to applicable and new legal requirements and to minimize litigation exposure in complex and evolving field of law.
Provide professional and technical consultation and advice to a spectrum of agency employees from executive management to individual line staff regarding complex, multi-dimensional issues that affect the diverse divisions, programs, policies, organizations, and/or jurisdictions across the agency
Develop and conduct training for a variety of audiences, including senior leadership, managers, agency staff, and agency coordinators across the agency for Operational Support processes and procedures
Ensure that existing policies are reviewed in a timely manner and updated when appropriate. Facilitates the development and execution of new policies when internal policy need requires. Coordinates administrative and executive policy and procedure development, to include participation in creating, reviewing, and editing all agency level policies.
Manage a team of contract professionals who are responsible for delivering contracting support service work at all organizational levels. This position recruits, develops, and trains the necessary staff to deliver consistently effective and efficient contracting support services.
Ensure all contracts are enforceable, that proper rules of competition are followed, and that post award controls are in place to monitor active contracts for performance and compliance.
Serve as the subject matter expert on all aspects of contracting, procurement, and support operations. This position is responsible for the development of contracts, templates, guidance messages, briefing memos (verbal and written), and other materials compliant with complex state, federal, and third-party legal requirements, aligning with agency objectives and articulating and mitigating adverse risk using plain talk.
Oversee and/or deliver effective contracts and procurement-related training on a recurring basis and acts as policy and procedure owner for agency contracting policies. Conducting policy, procedure, and template document maintenance as needed and in partnership with agency staff and completes review of assigned fiscal notes, decision packages, and/or agency request legislation. Provides both technical and policy-related feedback.
Ensure Liquor and Cannabis Board facilities are secure, workplaces are safe, and the agency is prepared for emergencies by managing the day-to-day leadership and management of the following programs: Workplace Safety, Facility Leasing, Building Management, Business Services, and the Reception Desk.
Oversee the managing and leading all facilities planning, both short term and long-range planning activities. This includes coordinating with facility lessors, interagency coordination with the Office of Financial Management (OFM) and Department of Enterprise Services (DES) to ensure the proper management and execution of all planning elements.
Ensure building leases are executed on-time and the agency receives the best deal possible that serves the operating needs of our staff. Negotiates and works with landlords and contractors to ensure all facilities are in top working order. Works with the Department of Enterprise Services (DES)/Real Estate Services (RES) on tenant improvements where applicable, and with OFM on authorizations, the management of the modified pre-design process, and facility inventories.
Manage agency fleet services, and building management, by contributing to increased conservation and alternative energy by ensuring agency vehicles are fuel efficient and available for use and building locations and upgrades are conducted with the goal of energy efficiency.
Oversee management of assets, fleet, and sustainability activities, measures agency progress toward agency and statewide requirements and objectives and provides expert-level consultation and recommendations to executive management.

Benefits

A comprehensive benefits package (but not limited to Medical/Dental/Vision, Long Term Disability, Life Insurance etc.)
Paid Vacation, Leave, and Holidays
Tuition Waiver ( in courses at state universities/colleges on a space availability basis - all or a portion of the tuition/fees may be waived for state employees)
Tuition reimbursement (courses taken with prior approval in order to further employee's career development with the WSLCB)
Training and career development programs (including online courses and LinkedIn Learning)
A healthy work/life balance (this may include flexible/alternative work schedules and telework/remote work opportunities, when possible)
Employee Assistance Program- confidential program created to promote the health, safety and well-being of public service employees
Generous wellness program (we offer reimbursements for certain fitness related activities)
Onsite exercise facility (for employees working at WSLCB Headquarter Building in Olympia)
Infants at Work Program to promote parent and infant bonding, parental well-being and healthy infant development. Depending on your job duties, work location and supervisor approval, eligible employees who are new mothers, fathers or legal guardians can bring their infant (six weeks to six months) when they return to work
Free parking