Operational Support Administrator

Robert Half•Bridgewater, MA

4d•Hybrid

About The Position

Robert Half is seeking an Operational Support Administrator to join our Operational Support team. This role will support a team of in-person and remote talent solutions professionals who focus on placing candidates at client companies on a temporary or permanent basis. The Operational Support team is the backbone of our Talent Solutions operations. Robert Half is the world’s first and largest specialized talent solutions and business consulting firm, dedicated to positively changing people's lives by finding them rewarding jobs and assisting businesses in locating the talent they need to succeed. We are recognized as an innovator, investing in advanced AI and other technologies to adapt to a marketplace where remote and hybrid work are commonplace. We foster a positive, inclusive work environment, are a socially responsible corporate citizen, and support our communities. Our culture includes treating each other with respect, embracing inclusion, and helping employees thrive and feel valued. Join our community as an Operational Support Administrator and advance your career as you help us shape our future.

Requirements

A passion for what you do and a desire to become better at it.
Enjoy working in partnership with colleagues.
Desire to pursue a career in a consultative and solution-oriented business.
Take advantage of learning opportunities to develop your career.
A critical thinker who can make quick decisions to find the best outcome for all involved.
Love to win and enjoy working in a results-oriented environment.
A naturally inquisitive approach and an appreciation for diverse perspectives.
A desire to work in a collaborative environment.
An ethical mindset.
An eagerness to embrace and learn new technologies.
The ability to adapt to an evolving organization.
Strong interpersonal and communication skills.
Experience building cross-department relationships.
2+ years’ experience working in an administrative position with heavy customer contact.
Ability to work with and troubleshoot technical issues both in-person and remotely.
Working knowledge of database entry and reporting.
MS Office skills.
Salesforce experience is preferred.

Nice To Haves

Salesforce experience

Responsibilities

Providing support to talent solutions professionals.
Assisting in candidate record keeping, reporting, and revenue development activities.
Adherence to company compliance guidelines in all aspects of local operations through the hiring experience from start to finish.
Supporting revenue generating activities.
Assisting in lead generation, job posting, and reporting processes.
Aiding in various marketing efforts (calls, emails, etc.).
Helping with candidate sourcing and resume review as needed.
Preparing, sending, and monitoring candidate pre-placement and on-boarding documents for completion and compliance.
Entering candidate information into internal database system.
Tracking and managing candidate timesheet entry.
Preparing payroll/billing adjustments.
Assisting with candidate unemployment claims.

Benefits

Attractive compensation and benefits
Physical, mental, and financial wellness support
Hybrid working options
Industry-leading training programs and tailored career development
Investment in AI and other technology to enable your success
Individual and team rewards and recognition
Potential in-country and worldwide career mobility
Group health insurance benefits (medical, vision, dental)
Flexible spending and health savings accounts
Life and accident insurance
Adoption, surrogacy and fertility assistance
Paid parental leave of up to 6 weeks
Short/long term disability
Paid time off for vacation, personal needs, and sick time (up to 17 days per calendar year)
Up to 11 paid holidays per calendar year
401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees.