Operational Supervisor

RISE Community Services • Warrensburg, MO

17h • Onsite

About The Position

The Vocational Operations Supervisor is responsible for overseeing daily operations at the RISE Vocational Center and affiliated off-site locations. This position ensures efficient production workflows, staff productivity, and a safe, inclusive work environment for individuals with disabilities. The Supervisor plays a vital role in quality assurance, resource management, and the implementation of best practices in production and vocational programming.

Requirements

• High School Diploma or GED required.
• Minimum of 3 years of experience in a supervisory, production, or vocational services role.
• Experience working with individuals with disabilities strongly preferred.
• Must be at least 18 years of age.
• Valid driver’s license and ability to obtain a Missouri Class E chauffeur’s license within 14 days of hire.
• Must pass a pre-employment background check and complete required training.
• Strong leadership and interpersonal communication skills.
• Ability to motivate and mentor diverse teams, including individuals with varying support needs.
• Adaptability, organization, and a strong sense of accountability.

Nice To Haves

• Forklift certification preferred (training available upon hire).
• Familiarity with lean manufacturing, safety standards, and vocational service principles preferred.
• Proficiency in production tracking tools or systems preferred.

Responsibilities

• Supervise daily production activities and ensure all tasks align with established schedules and goals.
• Monitor resource allocation and workflow to maximize efficiency and minimize downtime.
• Adjust operations in response to changing production needs or service requirements.
• Supervise, train, and support production staff in daily responsibilities.
• Provide clear direction and coaching to foster a collaborative and inclusive work culture.
• Conduct regular performance check-ins, assist with conflict resolution, and support team morale.
• Ensure all production processes meet established quality standards.
• Enforce health, safety, and environmental regulations in alignment with DMH and OSHA requirements.
• Proactively identify potential risks and take corrective action to maintain a safe and supportive workplace.
• Foster a positive and engaging work environment for individuals with disabilities.
• Collaborate with support teams to ensure vocational goals are addressed during daily operations.
• Serve as a role model and coach to reinforce appropriate work behavior, skill development, and independence.
• Track and analyze key performance indicators (KPIs) to evaluate production goals.
• Maintain documentation related to attendance, incidents, output, and performance benchmarks.
• Prepare routine reports and share feedback with the Vocational Center Manager and leadership team.
• Work with supply chain, maintenance, and quality assurance teams to streamline operations.
• Assist with inventory tracking, equipment needs, and general warehouse upkeep.
• Participate in meetings, special events, and training sessions.
• Support and participate in continuous improvement efforts, including Lean initiatives.
• Identify opportunities for enhanced efficiency, safety, or participant engagement.
• Assist with cost-saving initiatives and resource optimization, as requested.
• All other duties assigned.

Benefits

• 100% employer paid health insurance.
• Dental and vision insurance.
• Employer paid life insurance and short-term disability insurance.
• Paid holidays, paid vacation, paid sick leave, and paid birthday time off.
• Paid training.
• Matching retirement.
• Tuition Reimbursement.
• Referral bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED