Operational Service Fulfillment Kit Planner

ASML • Wilton, CT

7d

About The Position

The Operational Service Fulfillment Kit Planner plays a critical role in ASML’s service organization. They ensure customer availability of spare part and tool kits by planning and executing work orders for service spare kits per upgrade and install schedules, and forecast for maintenance and repair of customer machines world-wide.

Requirements

• High School diploma or equivalent required.
• Experience in Operational Planning, Supply Chain Management, Inventory Management, or equivalent working and thinking level.
• Proficiency in Microsoft Office
• Candidate must demonstrate strong soft skills, including stakeholder management, conflict resolution, agile learning, organization, and priority management
• This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Nice To Haves

• Bachelors Degree preferred.
• Proficiency in SAP preferred.

Responsibilities

• Maintain Material Requirement Planning data for service spare kits to meet customer contracted commitments.
• Release orders and monitor kit execution. Support material handlers as needed to ensure quality execution.
• Work with cross-sector stakeholders to resolve shortages and gating issues preventing plan execution.
• Identify and track root causes of missed KPI targets
• Focus on structural issues and address problems at the root for long term solutions.
• Contribute to preventing issues by proactive risk analysis, highlighting potential risks, and implementation of preventative measures.
• Makes high quality decisions based on what is best for ASML and our customers.
• Actively maintain relationships with cross-sector stake holders.
• Professionally manage conflict and escalations while maintaining strong positive relationships.
• Convince and motivate stakeholders to implement improvements and manage risk.
• Prepare weekly report out for critical service kits.
• Prepare weekly report out, D&S charts, and slides for escalated service kits.
• Professionally report status of supply, root cause, containment, and structural improvements for critical and escalated kits.
• Support cross-sector escalation owners as need.

Benefits

• medical, dental, vision, and basic life insurance.
• Employees are able to participate in the Company’s 401k plan.
• Employees will also receive eight (8) hours of vacation leave every month and (13) paid holidays throughout the calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED