Operational Risk Officer

Diamond Federal Credit Union•Pottstown, PA

About The Position

The Operational Risk Officer facilitates the Credit Union’s operational risk strategy and reviews changes in the regulatory and litigation environments to help mitigate threats to Credit Union activities. The role is responsible for developing and maintaining the institution’s operational risk management plan, including third-party service provider management, business continuity management, and operational risk assessment programs. This position has no direct reports and assists the Director of Risk Management with vendor management and operational risk assessments. Duties and responsibilities may change at any time, with or without notice.

Requirements

  • Demonstrated dedication to positive, member-focused service.
  • Actively supports Diamond’s Commitment to Excellence.
  • Advanced research, analytical, and problem-solving skills.
  • Advanced interpersonal and communication skills to ensure personnel- or member-related issues are handled fairly and consistently.
  • Ability to travel.
  • Bachelor’s degree in business, a related discipline, or equivalent experience.
  • Four or more years of risk management experience in the financial industry.

Nice To Haves

  • Credit Union Enterprise Risk Certification (CUERC), Certified Regulatory Vendor Program Manager (CRVPM), Certified Business Continuity Professional (CBCP), or similar certification.

Responsibilities

  • Monitor and analyze developing trends and changes in laws, rules, regulations, and litigation trends, and coordinate implementation of changes with stakeholders as necessary.
  • Develop, participate in, and review proposed changes to Credit Union policies and procedures to facilitate risk mitigation.
  • Research and provide input regarding risk management matters relevant to the products and services offered.
  • Assist the Director of Risk Management with enterprise-wide vendor management, including processing new service provider intake forms, risk-rating providers, conducting new and ongoing due diligence, reviewing contracts, maintaining contact information, and related vendor reporting.
  • Coordinate, test, and update the Credit Union’s business continuity management program.
  • Assist the Director of Risk Management with operational risk assessments to identify inherent risk, review mitigating controls and residual risk, and recommend mitigation strategies.
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