Operational Risk Manager - Cybersecurity

Citizens Financial GroupJohnston, RI
Hybrid

About The Position

Citizens currently has an opening for a Manager on our Operational Risk Management Oversight team focused on Cybersecurity risk. The role will provide independent oversight, review, and challenge of information security and technology related risks. The colleague works with key stakeholders across the enterprise ensuring material risks within these groups are well defined and managed appropriately. It is expected that this colleague has strong domain knowledge of emerging technology risks, information security standards, best practices, US regulatory requirements, and the external environment.

Requirements

  • 4+ years risk management experience from working in financial services industry
  • 4+ years demonstrated domain expertise and experience within the relevant product or services
  • Experience in an organization that is under strong regulatory oversight and scrutiny
  • Proven ability to develop and maintain high impact relationships with senior executives
  • Expert knowledge of internal controls and risk assessment
  • Deep understanding of banking products and operations; regulatory requirements; and key processes, controls, and exposure areas
  • Decisiveness and sound judgment on a consistent basis
  • Capacity to challenge status quo
  • Influencing and conflict resolution skills
  • Excellent business writing skills
  • Proven leadership and management skills in a professional environment
  • Proficient use of MS Word, MS Excel and PowerPoint and Visio

Nice To Haves

  • Certified Internal Auditor
  • Certified Regulatory Compliance Manager
  • Certified Fraud Examiner
  • Certified Public Accountant
  • Certified Investments Derivative Auditor
  • Project Management Professional
  • Certified in Risk and Information System Controls
  • Other relevant risk certifications

Responsibilities

  • Provide independent oversight, review, and challenge of risk management activities within the first line of defense, including the effectiveness of the formal risk program activities.
  • Conduct activities such as Risk and Control Self-Assessments, Issues Management, Material Risk Identification, Change Management, and new business initiative risk assessments.
  • Advise first line risk partners on complex risk issues and challenges, while identifying and assessing aggregate enterprise-wide risks.
  • Escalate emerging risk issues that require remediation and work directly with stakeholders while driving accountability.
  • Maintain strong relationships with all three lines of defense, as well as the regulatory agencies.
  • Understand the external environment, including emerging risks within the industry and the priorities of the regulatory agencies, and determine how these changes affect the risk profile of the enterprise.
  • Participate in cybersecurity incident response activities to ensure risks are properly assessed in real time and mitigating actions are appropriate.
  • Lead or participate in post-incident root cause analysis and opine on next steps.
  • Lead targeted risk assessments on emerging issues to provide an independent opinion on the impact to the enterprise.
  • Operate within existing governance structures with an eye towards making these processes more efficient and effective.
  • Manage applicable policy and program governance, while performing assurance activities to assess corporate wide compliance.
  • Operate within existing governance structures with an eye towards making these processes more efficient and effective.
  • Manage applicable policy and program governance, while performing assurance activities to assess corporate wide compliance.
  • Be actively engaged to support the business with providing domain-relevant advice, monitoring, and credible expert challenge to ensure the independent Non-Financial Risk Program is effectively implemented.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Retirement benefits
  • Maternity leave
  • Paternity leave
  • Flexible work arrangements
  • Education reimbursement
  • Wellness programs
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