About The Position

This role focuses on managing all aspects of issue identification, analysis, remediation, and monitoring & reporting within Asset & Wealth Management. The Associate will collaborate with issue owners, aggregate issues across the business, and facilitate executive reporting. A key aspect of the role is proactively identifying potential business risks, process deficiencies, and gaps in risk management standards. The position involves developing process and controls environments, leading process deep dives, and innovating controls testing strategies with an emphasis on operational risk management and long-term remediation. The Associate will partner with other business units to remediate issues and assist with corrective action implementation. Developing executive reporting and data-driven deliverables, monitoring progress, and performing root cause analysis are also core functions. The role requires becoming a subject matter expert in the operational risk management framework for Wealth Management and demonstrating critical thinking, self-awareness, and evidence-based decision-making.

Requirements

  • Bachelor's degree in Risk Management, Business, Finance or a related field
  • A minimum of 3+ years of experience in a role in financial services with operational risk exposure or audit or broader risk management
  • Advanced project management, analytical and research skills with a demonstrated ability to manage projects from inception through completion
  • Advanced analytical, critical thinking, problem solving, organizational and time management skills
  • Exceptional communication and interpersonal skills
  • Ability to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements
  • Effectively manage multiple priorities and work autonomously
  • Good judgment and discretion
  • Experience building reports and presentations.
  • Expert level proficiency in the Microsoft tool suite, including Excel, Word and PowerPoint

Nice To Haves

  • Exposure to financial services, operational risk, audit or risk management a plus
  • Exposure to Wealth Management a plus
  • Experience in risk analysis and management and/or an understanding of regulations and regulatory reform strongly preferred

Responsibilities

  • Manage all aspects of issue identification, analysis, remediation and monitoring & reporting, including collaboration with issue owners, aggregation of issues across the business, and facilitation of executive reporting.
  • Proactively identify potential business risks, process deficiencies, and potential gaps/ weaknesses in risk management standards.
  • Develop process and controls environment (inventory and maps) across asset management, wealth management and consumer businesses.
  • Lead process deep dives by reviewing process documentation (process maps, procedures, etc.) to document existing controls and identify control gaps.
  • Innovate controls testing strategies, emphasizing operational risk management and long-term remediation measures.
  • Partner with other business units and support teams to remediate issues and assist with implementation of corrective actions related to control failures and operational risk events.
  • Develop executive reporting and other data-driven deliverables, with a focus on providing appropriate content, context, and structure in a precise and timely manner.
  • Monitor progress and measure performance to identify areas for improvement.
  • Focus on continuous improvement and evolution to meet changing requirements to support maximum visibility to the executive audience.
  • Gather and synthesize data to perform root cause analysis and determine thematic trends related to issues identified by the business first, second and third lines of defense.
  • Collaborate with cross-functional teams to resolve operational inconsistencies and enhance controls testing processes.
  • Become a subject matter expert in areas of the operational risk management framework executed across Wealth Management.
  • Be a critical thinker: Thoughtful, self-aware, and use available evidence to make decisions.
  • Pro-actively seek out areas to add value.

Benefits

  • training and development opportunities
  • firmwide networks
  • benefits
  • wellness
  • personal finance offerings
  • mindfulness programs
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