Operational Quality Coordinator

Wolters Kluwer • Dallas, TX

1d • $47,600 - $81,250

About The Position

Under general supervision, the Operational Quality Coordinator conducts routine analyses and tests as part of a quality control program, including data analysis, evaluation, and product or process assessment. The role analyzes processes and products to ensure they meet acceptable levels, recommends additional testing and process improvements, leads improvement teams, and serves as a resource who may mentor other QA associates.

The coordinator brings extensive knowledge and expertise to resolve complex quality issues and enhance operational processes. The position drives substantial quality improvement initiatives, leads cross-departmental quality projects, and supports and mentors junior team members.

Requirements

• Highly detailed attention to detail, including identifying nuanced quality discrepancies.
• Advanced analytical skills to interpret complex data for strategic quality decisions.
• Excellent communication skills to present quality issues and solutions effectively to senior management.
• Ability to create detailed and impactful quality reports.
• Innovative problem-solving skills for complex quality challenges.
• Project management skills to lead and manage large-scale quality projects.
• Ability to train and guide junior team members.
• Regulatory knowledge to ensure compliance with industry standards and regulations.

Responsibilities

• Oversee and conduct comprehensive quality inspections and validations.
• Develop and implement advanced quality control and improvement strategies.
• Analyze and interpret complex quality data for strategic decision-making.
• Lead cross-functional teams in quality audits and root cause analyses.
• Develop and deliver advanced quality training programs.
• Mentor and guide junior associates in quality processes.
• Communicate quality issues and solutions effectively to senior management.
• Identify opportunities for operational and quality improvements.
• Manage complex quality projects from inception to completion.
• Ensure adherence to industry standards and regulations in quality management.
• Suggest additional testing measures and process improvements.

Benefits

• Medical, dental, and vision plans
• 401(k)
• Flexible spending account (FSA) and health savings account (HSA)
• Commuter benefits
• Tuition assistance plan
• Vacation and sick time
• Paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed