Operational Officer Level 3 (RPC)

Nsw Rfs•Cameron Park, CA

7d•Hybrid

About The Position

The Rural Fire Service (RFS) is seeking a strategic and community-focused risk planning and emergency management professional for the Operational Officer Level 3 (Risk Planning Coordinator) role in Cameron Park. This position is part of the RFS OpO Program, which aims to create a mobile and agile workforce across NSW, offering opportunities to gain experience in various RFS activities. The role involves leading the delivery of Bush Fire Risk Management Plans and Fire Trail Plans, working with diverse stakeholders including local councils, emergency services, government agencies, and volunteers. The coordinator will play a key role in reducing bush fire risk before emergencies occur by overseeing and coordinating the work of Area Risk Planning and Fire Trails Officers, collaborating with Area Mitigation teams, and providing guidance to ensure hazard reduction programs target high-risk areas. Community engagement is crucial, requiring the ability to build and maintain strong relationships, translate complex risk information into practical advice, and influence outcomes for safer and more resilient communities. This is an opportunity to make a tangible difference in community safety and develop leadership and strategic planning skills within a respected emergency service organization.

Requirements

Strong communication skills, with the ability to translate complex technical information for diverse audiences.
A proactive, adaptable and solutions-focused approach to planning and problem solving.
A commitment to delivering high-quality customer service and building positive stakeholder relationships.
Demonstrated experience in planning and implementing bush fire risk mitigation strategies, including complex hazard reduction planning and hazard complaint management.
Proven ability to manage competing priorities, make sound decisions and effectively coordinate and delegate workloads.
Demonstrated ability to lead, mentor, coach and support others to achieve results in a complex and evolving environment.
Strong stakeholder engagement and collaboration skills, with experience working across organisations to achieve shared outcomes.
RFS Group Leader qualification or the equivalent National Units of Competency (PUAOPE016 and PUAO123).
Diploma in a relevant discipline (i.e. Emergency Management, Project Management, Leadership) or equivalent expertise.
Level 2 Principal IMT qualification in Planning, Operations or Logistics.
A current Driver Licence and the willingness and ability to travel.
Completion of an Operational Officer Medical Assessment certifying the required level of general health and fitness (external candidates).

Nice To Haves

Experience using systems such as Guardian, Noggin, OCA or ServiceNow.
Current Hazard Management Officer (HMO) and/or Conservation and Irrigation Officer (CIO) qualifications.

Responsibilities

Lead the delivery of Bush Fire Risk Management Plans and Fire Trail Plans across the diverse and dynamic Hunter region.
Oversee and coordinate the work of Area Risk Planning and Fire Trails Officers.
Collaborate with Area Mitigation teams.
Provide guidance and support to the broader team to ensure hazard reduction programs target the highest-risk areas and deliver meaningful community outcomes.
Build and maintain strong relationships with a wide range of stakeholders.
Translate complex risk information into practical and accessible advice.
Communicate effectively, influence outcomes, and foster relationships grounded in trust and respect.

Benefits

Ongoing employment
Full time role
35 hour working week
Attractive annual salary $118,562 - $131,233 p.a. plus 12% superannuation
Operational uniform available
Attractive leave entitlements including 4 weeks annual leave per year, plus more
Free access to our Member Assistance Program (MAP) for all RFS members, and their immediate family
Salary packaging options available
One ‘Agreed Absence’ leave day per calendar month
Ongoing learning and professional development programs (RFS is a Registered Training Organisation giving you access to various internal courses)
Partnership with Fitness Passport for eligible RFS staff and their families to access more than 845 gyms and pools!