Operational Loss Risk Execution Officer II

Truist•Greensboro, NC

2d•Onsite

About The Position

The Operational Loss Risk Execution Officer II is responsible for executing the end-to-end risk management lifecycle for a portfolio of moderately to highly complex internal and external operational loss events across Truist’s business units and corporate functions (e.g., internal process execution errors, data breaches / cyber-attacks, third-party incidents, etc.). This includes centralized loss event identification, assessment of applicability and impacts to the business, capture of supporting documentation, and coordination of risk and control evaluation. This teammate partners directly with Business Unit stakeholders to collect required information, validate event details, and drive timely completion of loss event evaluations. The role ensures adherence to enterprise operational risk management policies and procedures to ensure complete, accurate, and timely delivery of loss event records. Position is office centric 5 days within one of the following office locations: Charlotte, NC, Atlanta, GA, Greensboro, NC, or Raleigh, NC.

Requirements

Bachelor’s degree in Business, Finance, or related field, or equivalent education and experience.
5+ years of experience in operational risk, loss event management, audit, or related functions.
Strong understanding of operational risk management frameworks and loss event lifecycle processes.
Ability to analyze complex scenarios and apply judgment within defined procedures.
Strong communication, facilitation, and stakeholder management skills.
Demonstrated ability to manage competing priorities and deliver within deadlines.
High attention to detail with strong data quality and documentation discipline.
Proficiency in Microsoft Office and risk management systems (e.g., Archer).

Responsibilities

Execute and oversee the end-to-end lifecycle for a subset of internal and external loss events, including event monitoring, identification and assessment, capture and documentation, and coordination of risk and control evaluation for material events.
Partner with Business Unit stakeholders to evaluate and confirm event applicability and impacts and collect required loss event information.
Maintain contact matrices and relationships with key partners for their aligned Business Unit(s).
Conduct loss event evaluations using business judgement, in alignment with enterprise procedures, including determining classification, financial impact capture, and causal factor documentation.
Ensure all required data elements are accurately documented and maintained within the system of record (e.g., Archer) in accordance with established SLAs.
Interpret and apply enterprise operational risk management policy requirements and internal ECCO procedures and guidance to assigned operational loss events.
Monitor loss event risk management lifecycle progress, identify data gaps or delays, and follow-up with stakeholders to ensure timely completion.
Assess and escalate issues related to incomplete information, delays, or challenges in the loss event risk management execution lifecycle as appropriate.
Collaborate with second line of defense risk partners to ensure requirements are met for material loss events.
Perform and lead quality reviews to ensure completeness, accuracy, and consistency of loss event records.
Lead quality reviews of loss event records and provide oversight and governance to ensure data integrity, accuracy, completeness, and adherence to established standards.
Provide guidance and mentorship to junior teammates and drive the development and implementation of team best practices.