Operational Finance Manager

Sonida Senior LivingAddison, TX
13hRemote

About The Position

The Operational Finance Manager is responsible for co-designing, delivering, and sustaining financial training programs that strengthen operational and financial acumen across the organization’s multi-state senior living communities. This role serves as a critical link between Operations, Finance, and Learning & Development, ensuring community leaders understand and effectively manage budgets, labor, forecasting, and key performance indicators (KPIs) that drive profitability and performance. The ideal candidate combines a strong understanding of senior living operations and financial management with exceptional facilitation and coaching skills. This role plays a key part in promoting financial accountability, consistency, and operational excellence across communities, while supporting new leader onboarding and community transitions. Open to candidates local to Dallas or remote candidates.

Requirements

  • Bachelor’s degree in Finance, Accounting, Business Administration, or related field required; Master’s preferred.
  • 7+ years of progressive experience in multi-unit senior living, healthcare, or hospitality operations, with strong financial management responsibility.
  • 3+ years of experience in training, facilitation, or operational leadership.
  • Proven ability to translate financial concepts into practical, actionable learning for operational leaders.
  • Strong analytical, problem-solving, and communication skills.
  • Experience with budgeting, forecasting, and P&L management.
  • Proficiency in Excel and financial reporting systems; experience with SmartLinx, Yardi, or comparable systems preferred.
  • Willingness to travel 40–60% across multiple states.

Nice To Haves

  • Master’s preferred.
  • Experience using data visualization tools such as power BI to track and communicate financial performance preferred.
  • Demonstrated success in improving financial performance or operational efficiency through training and coaching initiatives.

Responsibilities

  • Co-develop and deliver training programs on financial management, budgeting, forecasting, and expense control for Executive Directors, Department Heads, and Regional Leaders.
  • Create learning materials, toolkits, and e-learning modules that simplify complex financial concepts for non-financial leaders.
  • Facilitate workshops and one-on-one coaching sessions focused on P&L analysis, labor management, and revenue optimization.
  • Customize Training approaches based on operational performance data and community specific financial challenges.
  • Conduct post-training evaluations to measure knowledge retention and application in the field.
  • Partner with learning and development to design blended learning programs that include classroom, virtual, and field-based components.
  • Partner with Operations and Finance teams to identify knowledge gaps and training needs across communities and regions.
  • Provide hands-on coaching during community visits to reinforce financial best practices and improve performance metrics.
  • Assist with onboarding of new Executive Directors and Regional Directors, focusing on financial literacy and operational reporting.
  • Support rollout of financial systems, dashboards, and tools (e.g., SmartLinx, Power BI, Yardi, or similar platforms).
  • Collaborate with regional and corporate teams to create community level financial action plans that address underperformance and drive accountability.
  • Support communities during acquisitions or leadership transitions to train and ensure consistent understanding of financial systems and expectations.
  • Liaise with finance team to analyze community and regional financial results to identify trends, training needs, and opportunities for operational improvement.
  • Collaborate with Finance and HR teams to drive labor efficiency initiatives, overtime reduction, and expense management.
  • Support the implementation of standard operating procedures for financial and operational accountability.
  • Work with operations leadership to monitor the impact of training on key financial metrics such as NOI, labor cost ratios, and overtime.
  • Provide targeted retraining based on recurring performance trends or audit findings.
  • Partner with Finance, HR, and Operations leadership to align training content with business objectives and strategic goals.
  • Collaborate with the Learning & Development team to integrate financial modules into broader leadership and onboarding programs.
  • Collaborate with relevant departments to connect financial outcomes with process improvements and community performance initiatives.
  • Provide regular feedback to finance and operations leaders on training effectiveness and recommend curriculum adjustments as needed.
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