Operational Field Engineer T1

Enviri Corporation•Indianapolis, IN

5d•Onsite

About The Position

The Operational Field Engineer T1 is a site-based technical support role within the Harsco Environmental division. This position is ideal for candidates with strong foundational IT skills who are looking to grow their experience in a hands-on environment. The role focuses on supporting core IT infrastructure across sites in the US and Canada, with exposure to Operational Technology (OT).

Requirements

Associate degree or equivalent experience in Information Systems, Computer Science, or related field.
2 years of experience in IT support or technical service roles.
Exposure to field environments or remote site support
Strong knowledge of Windows OS, Microsoft Office, Server environments, and networking basics (IP, DNS, DHCP).
Troubleshooting and problem-solving skills.
Clear communication and ability to follow structured processes.

Nice To Haves

Familiarity with IT service management tools is a plus.

Responsibilities

Respond to incidents and service requests, resolving standard issues and escalating when needed.
Support installation, configuration, and maintenance of IT hardware/software including desktops, servers, network equipment, and telephony.
Assist with onboarding tasks such as provisioning IT hardware, software, and access for new employees.
Maintain asset records for IT hardware/software in line with lifecycle and security standards.
Follow Change and compliance business processes
Contribute to project planning and execution under guidance.
Monitor system performance and assist with routine troubleshooting.
Maintain documentation including support logs and configuration records.
Operate within standardized IT environments following enterprise procedures.
Provide limited support for OT systems if required, but prior OT experience is not essential.