Operational Excellence Lead
About The Position
As the Operational Excellence Lead for the joint USBU and OBU DD&T organization, you will report to the Head of Portfolio Strategy & Operational Excellence. In this role, you will be accountable for leading all operational excellence activities across this new, integrated organization, including contract management and interfacing with budget management teams, annual operating calendar management, team coordination, meeting logistics, and rolling out and embedding operational excellence skills and capabilities across teams - with the objective of upskilling colleagues to run lean, efficient, and effective teams. This Portfolio Strategy & Operational Excellence team is accountable to deliver consistent operations across the USBU and OBU DD&T organization, which accelerates our ability to set common operational reporting, KPIs and targets, and to have performance discussions with our business stakeholders and strategy and operational peers.
Requirements
- A Bachelor or Master degree is required
- Proven ability to work within a cross regional, functional, multicultural, and virtual context (matrix organization)
- Able to handle a complex environment of constant change, proven success in a highly matrix-ed, fast paced, and challenging business environment.
- Good judgement and strong leadership skills
- Strong communication and interpersonal skills
- Demonstrated success collaborating with global teams, with ability to lead effectively and work concurrently across multiple priorities in a goal-oriented timeline-driven, and dynamic work environment, with quality and accuracy.
- Six Sigma or Lean Black Belt certified by a recognized third-party organization
- Strong problem-solving ability, with broad business knowledge and the ability to link customer needs with business processes
- Acts with a sense of urgency and an ability to adapt to changing priorities
Responsibilities
- Build trusted relationships with the USBU and OBU DD&T Team, BU and DD&T Strategy and Operations teams, Finance, and Procurement partners to establish simple, transparent ways of working and drive continuous improvement.
- Monitoring overall USBU and OBU DD&T ways of working to drive productivity and predictability in operating rhythms.
- Drives operational excellence framework and capabilities across all USBU and OBU DD&T teams.
- Owns the Annual Operating Calendar for USBU and OBU DD&T that integrates business planning milestones and enterprise DD&T operating model cadence.
- Establishes and drives process and ways of working for contract management, collaboration with budget managers, and forecasting across entire team.
- Identifies opportunities to simplify processes, operationalize repeatable work across the organization, leverage enterprise tools and processes to drive productivity.
- Responsible for operating the end-to-end process for contract management across organization.
- Provides meeting logistics and team coordination support to this integrated, cross-functional, global organization.
- Find opportunities to embrace innovative technologies and processes.
Benefits
- medical, dental, vision insurance
- a 401(k) plan and company match
- short-term and long-term disability coverage
- basic life insurance
- a tuition reimbursement program
- paid volunteer time off
- company holidays
- well-being benefits
- up to 80 hours of sick time per calendar year
- up to 120 hours of paid vacation for new hires
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
