Operational Excellence & Governance Team Lead

General Dynamics Information Technology•USA DC Home Office (DCHOME), DC

1d•$151,300 - $204,700•Remote

About The Position

GDIT is seeking a Operational Excellence & Governance Team Lead to provide strategic leadership and operational oversight for the hCPT Team by driving governance, operational excellence, continuous process improvement, and innovation across multiple functional teams. This role serves as the operational leader responsible for establishing and maintaining standardized processes, ensuring compliance with organizational policies, championing automation and AI initiatives, and leading strategic projects that improve efficiency and effectiveness across the organization. The Team Lead will drive improvements across a diverse portfolio of teams including Cloud FinOps, Procurement, Software Asset Management (SAM), and the PMO. This individual will work closely with team leads to develop scalable operational strategies, optimize business processes, implement governance frameworks, and foster a culture of continuous improvement. The ideal candidate is an innovative leader who excels at driving organizational change, leveraging technology to improve operations, and developing high-performing teams.

Requirements

BA/BS degree
5+ years of experience in Program Management, Business Operations, Operational Excellence, or related leadership roles
PMP certification
AWS Cloud Practitioner
Experience with agile
Experience implementing automation solutions and driving technology-enabled operational improvements
Experience with Procurement, Software Asset Management (SAM), Cloud FinOps, Licensing, or PMO organizations
Strong analytical and problem-solving skills with the ability to translate data into actionable operational improvements
Experience developing operational dashboards, KPIs, and executive reporting
Ability to manage multiple priorities and lead complex initiatives in a fast-paced environment
Exceptional written and verbal communication skills with the ability to present to executive leadership
Strong organizational skills with exceptional attention to detail and execution

Nice To Haves

8+ years experience
Lean Six Sigma
Certified Scrum Master
Proven ability to influence cross-functional stakeholders and lead organizational change

Responsibilities

Manages and is responsible for the successful execution of operational initiatives across assigned functional areas, ensuring alignment with organizational objectives
Provides process oversight for the Procurement team, Software Asset Management (SAM), and Procurement PMO teams, ensuring consistent delivery of high-quality services
Develops, implements, and maintains governance frameworks, operational standards, policies, and best practices across the Procurement organization
Leads continuous process improvement initiatives to streamline workflows, eliminate inefficiencies, and improve operational performance
Identifies, evaluates, and implements automation opportunities that enhance productivity, reduce manual effort, and improve data quality
Serves as the organization's AI Champion by identifying emerging AI capabilities, evaluating use cases, driving adoption of AI-enabled solutions, and promoting responsible AI practices
Oversees internal operational audits, process reviews, and compliance activities to ensure adherence to corporate policies, contractual requirements, and industry best practices
Develops and monitors operational metrics, KPIs, dashboards, and executive reporting to measure organizational performance and identify opportunities for improvement
Leads cross-functional strategic initiatives and special projects as assigned by senior leadership
Collaborates with business stakeholders to identify operational challenges and implement scalable, sustainable solutions
Directs program and operational activities to meet organizational objectives while serving as a liaison between leadership and cross-functional teams
Drives organizational change management efforts to support the successful implementation of new technologies, processes, and operating models
Promotes a culture of innovation, accountability, collaboration, and continuous improvement throughout the organization