Operational Excellence and Training Lead
About The Position
As an Operational Excellence and Training Lead, you will shape long-term operational capability by architecting a cohesive learning and competency strategy, aligning workforce skills with future needs, and steering change programs that strengthen organizational resilience. You will be responsible for procurement-related communications and training under the APX Supply Chain Functional Excellence team. This includes creation, development, and execution of onboarding, training and mentorship programs specific to the APX Supply Chain organization as well as the ownership of internal communication programs for the APX Supply Chain portfolio. You will report to the APX Supply Chain Operational Excellence Manager and work hybrid out of Cranberry Township, PA.
Requirements
- Bachelor's Degree or equivalent experience
- Minimum of 5 years of relevant professional experience
- Experience in Organizational Excellence, Organizational Communication, Organizational Leadership, Public Affairs, Education, or Change Management
- Proficient in business systems and reporting tools, including all of Microsoft 365 platforms
Responsibilities
- Lead the end-to-end training lifecycle including needs-assessment, planning, scheduling, enrollment, delivery logistics, attendance tracking, evaluations, and recordkeeping
- Maintain a centralized training calendar for onboarding, refreshers and role-based development programs
- Lead the design and standardization of training assets (videos, e‑learning modules, playbooks, simulations) and introduce modern learning approaches such as microlearning, digital learning, and scenario‑based training
- Map competencies to proficiency levels per each role and link to training paths, certifications, and development plans
- Conduct quarterly skills gap analyses and recommend targeted upskilling or cross‑skilling strategies
- Lead communications for process, policy, and system changes and act as the channel for operational updates, ensuring message consistency across all teams and shifts.
- Create user‑centric change materials such as quick reference guides, micro‑videos, release notes, and “what's changing” summaries, facilitate lunch and learns
- Promote a culture of learning, continuous improvement, and knowledge sharing across Operations
- Help develop internal trainers, SMEs, and informal leaders through coaching and capability-building programs
- Introduce recognition programs for upskilling, quality improvements, or learning achievements
- Build problem‑solving capability in the organization by coaching supervisors and SMEs on APX Supply Chain methods and corrective action planning
- Establish problem‑solving standards, templates, and documentation routines to ensure quality and closure
Benefits
- Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options
- Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members
- 401(k) with Company Match Contributions to support employees' retirement
- Paid Vacations and Company Holidays
- Opportunities for Flexible Work Arrangements to promote work-life balance
- Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers
- Global Recognition and Service Programs to celebrate employee accomplishments and service
- Employee Referral Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
