Operational Efficiency Advisor

Desjardins • Mississauga, ON

5d

About The Position

This temporary 12-month position is for an Operational Efficiency Advisor within the Network Implementation and Continuous Improvement team. The role is central to driving strategic business priorities and shaping the Desjardins Agent Network (DAN). The advisor will support the implementation of new initiatives and enhance existing processes using a continuous improvement approach. Key aspects include effective communication, understanding the insurance sector, building relationships, influencing outcomes, and growing expertise in a dynamic environment.

Requirements

• Bachelor’s degree in business administration, communications, or a related field
• A minimum of five years of relevant experience
• Expert proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
• Proficient knowledge of Property and Casualty Insurance (Personal Lines Home and Auto) Commercial Lines, Life Insurance, and Financial Services knowledge

Nice To Haves

• Other combinations of qualifications and relevant experience may be considered

Responsibilities

• Lead implementation and change management for key initiatives, including designing and executing delivery plans.
• Function as a trusted advisor, develop recommendations and ensure alignment with stakeholders for successful implementation.
• Apply project management and continuous improvement best practices, packaging and presenting content for diverse range of stakeholders.
• Facilitate collaboration by organizing workshops, meetings, and events that build awareness, celebrate milestones, and support change.
• Represent the department with professionalism and influence in interactions with partners and committees—ensuring consistent messaging and strong relationships.
• Drive change integration, coordinate rollout strategies, and assess readiness and adoption across teams.

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine.
• Reimbursement of health and wellness expenses and telework equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level