Operation Support Associate/ Office Administrator

RAS Logistics LLCPerth Amboy, NJ
1dOnsite

About The Position

R.A.S. Logistics is a leader in the logistics industry providing final mile delivery services and we continue to grow thanks to the experience and excellent customer service of our staff. Position Summary: The Logistics Office Administrator is responsible for coordinating daily driver schedules, managing delivery routes, and ensuring timely, accurate communication between drivers, customers, and internal teams. This role plays a critical part in maintaining operational efficiency, resolving delivery issues, and ensuring compliance with company and regulatory requirements. (Logistics Dispatch Office Administration Preferred)

Requirements

  • High school diploma or equivalent
  • Previous experience in dispatch, logistics, or transportation administration required.
  • Strong organizational and multitasking skills with attention to detail.
  • Excellent communication and problem-solving abilities.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and dispatch/logistics software.
  • Ability to work effectively in a fast-paced, high-pressure environment.

Nice To Haves

  • Knowledge of DOT regulations and transportation compliance is a plus.

Responsibilities

  • Schedule, assign, and monitor daily delivery routes for drivers to ensure timely and accurate deliveries.
  • Serve as the primary point of contact for drivers, addressing questions, route changes, and delivery updates.
  • Communicate proactively with customers regarding delivery status, delays, or special instructions.
  • Maintain accurate dispatch logs, driver records, and delivery documentation in company systems.
  • Coordinate with warehouse staff to ensure orders are staged and ready for dispatch.
  • Monitor GPS tracking systems to ensure efficient route management and compliance with driving hours.
  • Address and resolve operational issues quickly to minimize disruptions.
  • Assist in onboarding new drivers, including providing route training and ensuring completion of necessary forms.
  • Support compliance with DOT and safety regulations by maintaining accurate records and reporting requirements.
  • Prepare and submit operational reports to management as required.

Benefits

  • Excellent base wage
  • Insurance available 1st of month after 30 days; Retirement plan available 1st of month after 90 days; Retirement match provided after 1 year
  • Affordable Medical, Dental and Vision Insurance.
  • Company provided life insurance and additional voluntary life insurance available.
  • Company provided short- and long-term disability.
  • Excellent 401k match of 100% on first 3% then 50% on next 2%
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