Office Operations - Sales Support Administrator

Trading Academy•Ridgefield Park, NJ

11d•Onsite

About The Position

We are seeking a highly organized, customer-focused Office Operations - Sales Support Administrator to support a fast-paced sales and training office. This role is responsible for front-desk operations, client experience, office administration, and training event coordination at our New Jersey training center. The ideal candidate brings a hospitality-forward mindset, strong organizational skills, and the ability to manage multiple priorities independently while creating a welcoming, professional environment for clients, guests, and internal teams. This is an opportunity to play a key role in shaping how clients experience our training center—balancing front-facing hospitality with behind-the-scenes operational excellence. Successful candidates thrive in environments where no task is too small, and creating a welcoming, well-run space is a point of pride.

Requirements

Strong customer service and client experience mindset
Experience in an office coordinator, administrative, sales office, or hospitality environment
Highly organized, proactive, detail-oriented, and accountable for follow-through
Comfortable working a Wednesday–Sunday schedule, with hours aligned to training and event needs
Valid driver’s license

Nice To Haves

Experience with Salesforce, CRM tools, and Microsoft Office preferred
Self-directed and reliable; able to perform light physical tasks as needed
College degree preferred

Responsibilities

Coordinate and schedule onsite training events and weekend sessions
Support event logistics including registration, materials preparation, room setup, and catering
Ensure training days run smoothly through proactive preparation and attention to detail
Perform data entry and basic reporting in Salesforce and other CRM platforms
Maintain accurate records and support operational reporting
Use Microsoft Office and internal systems to support office workflows
Assist Sales and Operations teams with scheduling, coordination, and administrative tasks
Serve as the first point of contact, providing a professional, welcoming front-desk and phone experience
Establish and uphold the customer service standard for the training center
Greet guests, manage check-ins, and support a positive client journey throughout the day
Support daily office operations, organization, and inventory management
Maintain clean, organized common areas, classrooms, and event spaces
Manage mail, deliveries, vendors, and building or facility requests