Operation Support Specialist

Hankey Group ExternalLos Angeles, CA
22hOnsite

About The Position

The primary responsibilities of the position require the employee to review, input and/or update and approve pending Flooring requests, as well as communicate effectively and efficiently between team members, Auctions and Dealers. The candidate must have great attention to detail and be able to multitask. In addition, the candidate should have great communication skills and be able to work in a fast-paced and changing environment. Adaptability and multitasking are essential to the position. The Operations Support Specialist will work directly with the Operations Supervisor to process incoming Flooring requests and provide necessary updates (via email or phone) to all appropriate parties in a timely manner. The ability to manage and follow-up on multiple tasks will help ensure success in this role. Also, attention to detail is key at being successful in this role when inputting Flooring requests, as well as reviewing pending Flooring requests. Time management is another key attribute that will help ensure the candidates success in the role.

Requirements

  • Attention to Detail
  • Multitasking
  • Effective Communication
  • Adaptable

Responsibilities

  • Review, manage and reply to incoming emails containing flooring requests
  • Input flooring requests accurately into proprietary system
  • Review pending flooring requests for accuracy & to ultimately determine if request should be approved or declined based on company policies
  • Provide updates to Auctions, Area Managers, and other team members on the status of a flooring request in a timely manner
  • Help field incoming calls to the Operations hunt group

Benefits

  • Medical, Dental, and Vision benefits
  • Life Insurance and Long-term disability plans
  • Flexible Spending Account
  • 401K matching
  • Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
  • Wellness Programs
  • Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
  • Career Path Opportunities
  • Discounts on Parks, Museums, Movie Tickets, and Attractions
  • Employee Loan Assistance
  • Annual Flu Shot
  • Paid Vacations Days
  • Paid Sick days
  • Paid holidays
  • HGym (available in our Los Angeles, CA & Dallas, TX office)
  • Rental Car Discounts, Dell Member Purchase Program
  • UKG Wallet
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